PROGRAM MANAGER, STUDENT ORGANIZATION CONDUCT AND ACCOUNTABILITY

University Of Michigan; Ann Arbor (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The University of Michigan invites applications for a two-year limited term Program Manager, Student Organization Conduct & Accountability. This role leads conduct policies and investigations, partnering with units to ensure compliant responses, prevention education, and conflict management consultations for student organizations.

The position offers a hybrid schedule with days onsite in Ann Arbor,MI, reporting to the Associate Director of the Center for Campus Involvement.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2+ years of professional or graduate-level experience in student conduct, investigations, student organizations, conflict resolution, organizational advising, or related fields.
• Experience supporting student organizations or student leaders.
• Experience conducting investigations, including interviewing parties, reviewing evidence, analyzing complex information, and preparing formal reports.

Responsibilities

• Manage intake, triage, case coordination, documentation, and follow-up on alleged organizational misconduct.
• Administer and apply conduct policies and procedures, including the Standards of Conduct and Accountability Procedure Manual, in a fair, student-centered manner.
• Conduct or support impartial reviews by gathering information, interviewing involved individuals, reviewing documentation, analyzing information, and preparing summaries.
• Coordinate with campus partners for aligned and appropriate responses (Student Resolution Resources, Dean of Students Office, Equity, Civil Rights & Title IX, Fraternity and Sorority Life, OGC, Public Safety, Housing).
• Provide guidance to students, student organization leaders, advisors, faculty, and staff regarding expectations, conduct processes, conflict resolution options, and support.
• Develop and deliver education, training, and outreach on accountability, ethical leadership, hazing prevention, conflict management, and policy expectations.
• Support prevention and conflict resolution through coaching, restorative practices, educational interventions, and other approaches to strengthen organizational culture.
• Contribute to ongoing improvement of accountability practices, including policy review, assessment, and participation in committees or working groups.

Skills

Student conduct

Investigations

Conflict resolution

Organizational advising

Interviewing

Education

Bachelor's degree or equivalent

Job description

PROGRAM MANAGER, STUDENT ORGANIZATION CONDUCT AND ACCOUNTABILITY

Job Summary

NOTE: This is a 2-year limited term appointment with the potential to be re-evaluated for an extension.

The Program Manager for Student Organization Conduct & Accountability leads our student organization conduct policies and processes through the Center for Campus Involvement in University Unions. You will administer key conduct policies and conduct impartial investigations and partners with units to ensure coordinated, legally compliant responses. These units include Student Resolution Resources, the Dean of Students Office, Equity, Civil Rights, and Title IX, Fraternity and Sorority Life, and the Office of General Counsel. You will also develop and implement prevention education, training, and conflict management consultations for student organization leaders and advisors. Reporting to the Associate Director of the Center for Campus Involvement, this individual contributor role plays a central role in promoting a safe, accountable, and inclusive environment for student organizations across campus.

You will work a hybrid schedule with days onsite in Ann Arbor, MI.

• Manage the student organization conduct and accountability portfolio, including intake, triage, case coordination, documentation, and follow-up related to alleged organizational misconduct.
• Administer and apply student organization conduct policies and procedures, including the Standards of Conduct and
• Accountability Procedure Manual, in a fair and student-centered manner.
• Conduct or support impartial reviews of complex student organization matters by gathering information, meeting with involved individuals, reviewing documentation, analyzing information, and preparing written summaries or reports.
• Coordinate with campus partners to support aligned and appropriate responses. These partners include Student
• Resolution Resources, the Dean of Students Office, Equity, Civil Rights & Title IX, Fraternity and Sorority Life, the Office of General Counsel, Public Safety, Housing.
• Provide guidance and consultation to students, student organization leaders, advisors, faculty, and staff regarding organizational expectations, conduct processes, conflict resolution options, and available support.
• Develop and deliver education, training, and outreach for student organizations and advisors on topics such as accountability, ethical leadership, hazing prevention, conflict management, and university policy expectations.
• Support prevention and conflict resolution efforts through coaching, facilitated conversations, restorative practices, educational interventions, and other approaches that strengthen organizational culture.
• Contribute to ongoing improvement of student organization accountability practices, including policy review, assessment, use of case management systems, professional development, and participation in relevant committees or working groups.

Required Qualifications*

• Bachelor's degree or equivalent combination of education and experience.
• 2 or more years of professional or graduate-level experience in student conduct, investigations, student organizations, conflict resolution, organizational advising, or related fields.
• Experience supporting student organizations or student leaders.
• Experience conducting investigations, including interviewing parties, reviewing evidence, analyzing complex information, and preparing formal reports.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Our benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

This role is a great opportunity for someone with a passion in student support, accountability, conflict resolution, and helping student organizations build healthier communities. We welcome candidates with experience from student affairs, student organization advising, conduct, case management, residence life, compliance, or similar.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Union Affiliation

This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Application Deadline

Job openings are posted for a minimum of seven calendar days.The review and selection process maybegin as early as the eighth day after posting.Thisopening may be removed from posting boards and filled any time after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Working Title