Program Manager Stroke - Quality Management

CHRISTUS Health; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

CHRISTUS Health is seeking a Stroke Program Manager to drive the advancement of the Stroke Program across hospital locations. You will develop standards, oversee audits, report outcomes, and coordinate improvement initiatives to ensure best practice stroke care.

The role requires RN licensure in the state of employment, a Bachelor’s degree, and about three years of healthcare experience with quality management. CP HQ and Stroke Program Certification are preferred.

Qualifications

• Bachelor’s degree required.
• Three years of healthcare experience; two years of quality management experience preferred.
• Registered Nurse license in the state of employment required.
• CPHQ certification preferred.
• Stroke Program Certification preferred.

Responsibilities

• Develop, implement, coordinate, and maintain Stroke Program standards, including internal auditing and outcome reporting in line with certification, accrediting, and benchmarking agencies.
• Analyze and trend stroke care data to identify opportunities for process improvement and quality enhancement.
• Coordinate process improvement activities, follow up on actions, and ensure implementation of changes to improve patient outcomes.
• Develop and maintain policies and guidelines for best practices in stroke treatment across the continuum of care.
• Represent the Stroke Program on hospital and community committees; liaise with administration, medical staff, and quality committees.
• Provide education and training to medical, nursing, ancillary staff, and EMS on stroke care and best practice documentation.
• Apply clinical knowledge and analytical skills to assist leadership in implementing changes focused on improving quality outcomes.
• Meet OneCHRISTUS competency expectations: Leader of Self, Leader of Others, or Leader of Leaders; communicate effectively to various audiences.
• Demonstrate proficiency with Excel, PowerPoint, clinical systems, and registry databases.
• Apply knowledge of High‑Reliability Principles and PDSA methodology to continuous improvement efforts.

Skills

Quality leadership

Performance improvement

Population health

Health data analytics

Regulatory compliance

Patient safety

Quality reviews

Professional engagement

Education

Bachelor’s degree

Registered Nurse license (state of employment)

CPHQ certification (preferred)

Stroke Program Certification (preferred)

Tools

Excel

PowerPoint

Clinical systems

Registry databases

Job description

Stroke Program Manager

Responsible for the support and continuous improvement of the Stroke Program across assigned hospital locations. The role includes developing and maintaining program standards, overseeing internal audits, reporting outcomes, analyzing data to identify improvement opportunities, coordinating process improvement initiatives, and ensuring best practice policies for stroke care.

Key Responsibilities

• Develop, implement, coordinate, and maintain Stroke Program standards, including internal auditing and outcome reporting in line with certification, accrediting, and benchmarking agencies.
• Analyze and trend stroke care data to identify opportunities for process improvement and quality enhancement.
• Coordinate process improvement activities, follow up on actions, and ensure implementation of changes to improve patient outcomes.
• Develop and maintain policies and guidelines for best practices in stroke treatment across the continuum of care.
• Represent the Stroke Program on hospital and community committees; act as liaison to administration, medical staff, and quality committees.
• Provide education and training to medical, nursing, ancillary staff, and EMS on stroke care and best practice documentation.
• Apply clinical knowledge and analytical skills to assist leadership in implementing changes focused on improving quality outcomes.
• Meet OneCHRISTUS competency expectations: Leader of Self, Leader of Others, or Leader of Leaders; communicate effectively to various audiences.
• Demonstrate proficiency with Excel, PowerPoint, clinical systems, and registry databases.
• Apply knowledge of High‑Reliability Principles and PDSA methodology to continuous improvement efforts.

Qualifications

• Education: Bachelor’s degree required.
• Experience: Three years of healthcare experience; two years of quality management experience preferred.
• Licenses/Certifications:
  • Registered Nurse license in the state of employment required.
  • Certified Professional in Healthcare Quality (CPHQ) preferred.
  • Stroke Program Certification preferred.
• Competencies: Advanced knowledge of quality leadership, performance improvement, population health, health data analytics, regulatory and accreditation processes, patient safety, quality review and accountability, and professional engagement.

Work Schedule

8:00 AM – 5:00 PM, Monday–Friday

Employment Type

Full Time