Program Manager, Social Enterprise Kitchen Launch

Hope Served; Manheim (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

Hope Served in Manheim, PA, seeks a Program Manager to lead the planning, launch, and ongoing operation of the Hope Served Teaching Kitchen and Bistro, a mission-driven nonprofit social-enterprise restaurant that provides employment, culinary training, and life-skills education for people with disabilities.

The ideal candidate blends hospitality leadership with program development, staff mentoring, and inclusive workforce practices, building a culture of dignity, teamwork, and growth while

Qualifications

• Experience launching or managing a food service establishment.
• Strong project management skills with the ability to coordinate multiple workstreams.
• Demonstrated commitment to inclusion and mission-driven work.

Responsibilities

• Lead restaurant launch planning, including timelines, budgeting, and coordination for pre-launch and launch phases.
• Oversee day-to-day front- and back-of-house operations; recruit, hire, schedule, and evaluate staff including individuals with disabilities.
• Develop and implement a comprehensive training program for workers with disabilities; design documentation and assessment tools.
• Collaborate with partners to recruit program participants and employees; ensure ADA compliance and inclusive workplace culture.
• Build relationships with funders, vendors, and community supporters; manage ongoing operations and financial performance.

Skills

Menu planning

Staff development

Project management

Food service operations

Budgeting

Inclusive employment

Education

ServSafe certification

Tools

Microsoft Office

Job description

Hope Served in Manheim, PA, seeks a Program Manager to lead the planning, launch, and ongoing operation of the Hope Served Teaching Kitchen and Bistro, a mission-driven nonprofit social-enterprise restaurant that provides employment, culinary training, and life-skills education for people with disabilities.

The ideal candidate blends hospitality leadership with program development, staff mentoring, and inclusive workforce practices, building a culture of dignity, teamwork, and growth while