Program Manager - Signage

JLL; Seattle (WA); On-site; USD 90,000 - 130,000; Full time

Job summary

JLL is seeking a Signage Project Manager to oversee corporate signage and wayfinding programs across AMER portfolios, from strategy to closeout. You will act as a subject-matter expert, coordinating WD&C teams, designers, fabricators, and field operations to ensure quality and compliance.

The role requires managing multiple schedules and budgets, reviewing design and fabrication packages, and providing guidance on signage standards and processes. Seattle-based, on-site schedule.

Qualifications

• Bachelor’s degree from an accredited 4-year college with 2–4+ years PM experience in related fields.
• Experience managing interior signage, branding, wayfinding or construction projects through lifecycle.
• Ability to read shop drawings, design packages, and construction documentation.
• Experience managing third‑party fabricators, bids, budgets and vendor performance.
• Proficiency with MS Office and PM tools.
• Strong communication and leadership across cross‑functional teams.

Responsibilities

• Coordinate project schedules, scope, and kickoff activities with WD&C teams and stakeholders.
• Conduct site surveys and document field conditions across the portfolio.
• Review design packages, shop drawings, and construction documentation for compliance and readiness.
• Lead competitive bidding for signage fabricators and manage vendor relationships and budgets.
• Track manufacturing schedules, monitor milestones, and manage risks.
• Coordinate installation logistics and on-site inspections; manage punch lists.

Skills

Project lifecycle management

Vendor & financial management

Communication & leadership

Technical literacy

Cross-functional coordination

Education

Bachelor’s degree

Tools

MS Project

Asana

Smartsheet

Job description

What This Job Involves

JLL is seeking an Signage Project Manager to oversee the delivery and stewardship of corporate signage and wayfinding projects across commercial office environments and the AMER portfolio. Functioning as a subject matter expert, you will manage the full project lifecycle from wayfinding strategy, design handoff, and programming through competitive bidding, fabrication, installation, and project closeout.

This role serves as a critical quality control partner and primary liaison connecting Workplace Design & Construction (WD&C) teams, Senior Designers, signage fabricators, site operations, and field execution teams. You will balance multiple concurrent schedules and project budgets while maintaining strict adherence to technical accuracy, global signage standards, and local compliance.

At JLL, we are shaping a brighter way by delivering high-quality workplace experiences that reflect our clients’ evolving brands. We foster a culture of collaboration, innovation, and inclusivity, empowering our teams to deliver exceptional project outcomes.

What Your Day-to-Day Will Look Like

• Project Initiation & Planning: Coordinate project schedules, scope, and kickoff activities with Senior Designers, WD&C teams, and key stakeholders to establish clear delivery expectations and wayfinding strategies.
• Site & Field Assessments: Conduct site surveys and document existing field conditions across the portfolio to support accurate project planning, constructability, and signage location programming.
• Design & Technical Review: Review design packages, shop drawings, and construction documentation for completeness, compliance with design intent, and fabrication readiness.
• Vendor & Procurement Management: Lead the competitive bidding process for signage fabricators, perform bid reviews, issue award recommendations, and manage ongoing vendor relationships, budgeting, and invoicing.
• Fabrication & Quality Oversight: Track manufacturing schedules, monitor production milestones, manage risks/escalations, and conduct quality checkpoints throughout the fabrication lifecycle.
• Installation & Field Logistics: Coordinate installation logistics, site access, and field activities with general contractors, vendors, and site operations teams. Perform on-site inspections and manage punch lists to guarantee quality standards.
• Governance & Process Improvement: Develop Standard Operating Procedures (SOPs) for signage program delivery, maintain financial/annual reporting, and provide technical guidance or training to junior staff and signage installers.
• Project Closeout: Manage end-of-project activities, including warranty documentation, decommissioning, patch-and-paint scope, and final record keeping.

Required Qualifications

• Education & Experience: Bachelor’s degree (BA/BS) from an accredited 4-year college or university with 2–4+ years of project management experience within commercial interiors, signage, construction, workplace design, or corporate real estate.
• Project Lifecycle Management: Proven track record of managing interior signage, branding, wayfinding, or construction projects from initiation through completion and closeout.
• Technical Literacy: Proficiency in reading and reviewing shop drawings, design packages, construction documentation, and programming signage messages and locations.
• Vendor & Financial Management: Demonstrated experience managing third‑party fabricators, competitive bidding processes, project budgets, and vendor performance.
• Software Proficiency: Strong knowledge of Microsoft Office Suite and project management tools (e.g., MS Project, Asana, Smartsheet).
• Communication & Leadership: Exceptional written, verbal, and interpersonal communication skills with the ability to manage cross‑functional stakeholder relationships.
• Travel: Willingness and ability to travel 2–3 times per month to project sites for surveys, field inspections, and critical installation overviews.

Preferred Qualifications

• Certifications: PMP (Project Management Professional) or PgMP (Program Management Professional) certification.
• Industry Standards: Knowledge of ADA signage standards, environmental graphics, interior branding systems, and local AMER code requirements.
• Field & Operations Expertise: Direct experience managing installation punch lists, site quality control, facilities management coordination, and patch‑and‑paint or decommissioning scopes.
• Adaptability: Demonstrated capability to balance competing priorities independently in a fast‑paced, multi‑project environment.

Location: Seattle, WA

Schedule: On‑site