Program Manager, Second Look Jail‑Based Diversion

Osborne Association; New York (NY); On-site; USD 78,000 - 80,000; Full time

Benefits offered by this job

Four weeks vacation

Tuition reimbursement

Flexible schedule

Medical, Dental & Vision insurance

403(b) plan with company match

Job summary

The Osborne Association seeks a Program Coordinator to lead the Second Look Initiative in NYC. This jail-based diversion program coordinates intake, staff supervision, and collaboration with DOC, defense counsel, and court officials, with a focus on rapid release and reducing pre-trial detention.

The role requires clearance to work on Rikers Island and related facilities, a strong supervisory background, and direct caseload work with justice-involved individuals.

Qualifications

• Master’s degree in social work or related field.
• Minimum of two years of professional human services experience with supervisory responsibilities.
• Eligible to obtain NYC Department of Correction facility clearance.
• Ability to travel locally in the NYC area to courts, Osborne offices and DOC facilities.

Responsibilities

• Oversee the daily operations and partnerships with NYC DOC, attorneys, defense organizations, DA offices and judges.
• Recruit, train, and supervise program staff; provide feedback and professional development.
• Oversee intake screenings and verify court records; assist defense counsel.
• Monitor grant performance, intake trends, and funder reporting.
• Maintain a caseload with biopsychosocial assessments and individualized service plans.
• Prepare mitigation reports and advocate to judges and probation officers.
• Coordinate referrals to treatment and service providers; conduct outreach.
• Collaborate with Communications to market the initiative.
• In-person attendance is required.
• Perform other related duties as assigned.

Skills

Supervisory experience

Advocacy skills

Trauma-informed approach

MS Office / reporting tools

Education

Master’s degree in Social Work (LMSW/LCSW preferred)

Tools

Microsoft Office Suite

Database systems

Report generation

Job description

The Osborne Association seeks a Program Coordinator to lead the Second Look Initiative in NYC. This jail-based diversion program coordinates intake, staff supervision, and collaboration with DOC, defense counsel, and court officials, with a focus on rapid release and reducing pre-trial detention.

The role requires clearance to work on Rikers Island and related facilities, a strong supervisory background, and direct caseload work with justice-involved individuals.