Job Summary
The Student Academic Success Center (SASC) at CU Boulder invites applications for The Program Manager – Scholarly Engagement and Post-Baccalaureate Success position! This is a part-time university staff position in the Student Academic Success Center (SASC) that supports a research-intensive learning program and assigned scholarly engagement initiatives. Reporting to the Program Director, this position serves on a three-member team that provides day-to-day oversight and operational support for the portfolio’s programs and services.
The Program Manager serves as the primary day-to-day coordinator for the Puksta Scholars Program, with direction from the Program Director, supports scholarly engagement and post-baccalaureatesuccess initiatives across SASC. Responsibilities include recruitment and onboarding; advising and coaching; workshops, activities, and events; communications, records management, and assessment support; and coordination of student participation in high-impact scholarly engagement and post-baccalaureate preparation experiences.
This position helps implement upper-division programming in scholarly activity and civic learning; faculty mentorship and undergraduate research; fellowship applications and graduate or professional school preparation; and other enrichment experiences.
The position coordinates assigned program processes; maintain effective working relationships with educational opportunity programs, campus offices, research faculty, and community partners; and recommends improvements based on student needs, success outcomes, and operational efficiencies. This position requires collegiality and professionalism; sound judgment and strong organization; initiative and problem-solving skills.
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
Who We Are
The Student Academic Success Center (SASC) is an educational opportunity center in the Office of Undergraduate Education within Academic Affairs at the University of Colorado Boulder. For more than 60 years, SASC has supported student success through a mission-inspired learning community of students, faculty, and staff whose backgrounds and pathways are historically non-traditional in higher education.
Within SASC, the Scholarly Engagement and Post-Baccalaureate portfolio comprises the McNair Scholars Program which serves 25 students engaged in undergraduate research, and the Puksta Scholars Program which serves 16 students engaged in community-based projects. Together, these two research-focused programs and expanded upper-division services contribute to the pre-college to post-baccalaureate pathway in SASC by advancing scholarly engagement, civic learning, and preparation for post-baccalaureate opportunities for our students.
What Your Key Responsibilities Will Be
Program and Portfolio Operations
- Facilitates day-to-day operations for the Puksta Scholars Program and assigned portfolio initiatives across the academic yearservice cycle.
- Responsible for recruitment and outreach; application andselection; onboarding and orientation; and year-round engagementand retention of Puksta Scholars.
- Leads the Puksta Scholars Program plan of operations incollaboration with the Program Director, including advisingsupport, enrichments, and student success initiatives.
- Coordinates program calendars, events, retreats, meetings, andworkshops that support scholarly engagement, civic learning,academic achievement, and post-baccalaureate preparation.
- Serves as the primary operational contact for Puksta Scholarsand coordinates routine communication, follow-up, referrals, andresolution of program questions.
- Supports new upper-division scholarly engagement initiatives bysupporting logistics, materials, events, and other assignedcomponents.
Student Engagement and Enrichment
- Provides high-contact student support that strengthens students’ academic, scholarly, civic, and post-baccalaureatedevelopment.
- Provides individualized advising, coaching, and developmentalsupport to Puksta Scholars and students participating in assignedscholarly engagement initiatives.
- Helps students develop and monitor academic, scholarly, civic, leadership, research, and post-baccalaureate goals.
- Connects students with faculty mentors and researchopportunities; scholarships and fellowships; graduate orprofessional preparation resources; career development, academicsupport, and other campus resources.
- Facilitates educational experiences and community-buildingactivities that strengthen scholarly engagement, civic learning,belonging, leadership development, and post-baccalaureatepreparation.
- Monitors student engagement, identifies barriers to persistenceor participation, and coordinates with the Program Directorappropriate interventions and referrals.
Assessment and Improvement
- Manages records, data collection, documentation, and reportingprocesses that support assessment, accountability, and continuousimprovement.
- Maintains accurate student records, participation data,advising documentation, program files, calendars, handbooks, forms,resource materials, curricular or co-curricular materials, andassessment data in accordance with university or sponsor policiesand program requirements.
- Facilitates collection of participation, engagement,satisfaction, academic progress, and outcome data for program andassigned scholarly engagement initiatives.
- Supports the Program Director with the assessment cycle,including data collection, organization, and preliminary analysisto inform program review and improvement.
- Identifies operational trends and student needs and sharesrecommendations with The Program Director to improve programprocesses, services, and student experiences.
- Supports preparation of internal reports, program summaries,assessment materials, sponsor updates, and other documentationrequired for planning and evaluation.
Communications and Partnerships
- Coordinates communications, outreach, and working relationshipsthat promote participation and expand student access to scholarlyand post-baccalaureate opportunities.
- Develops routine communications with Puksta Scholars and otherparticipants in assigned scholarly engagement initiatives throughappropriate digital, print, presentation, and outreachchannels.
- Coordinates recruitment and outreach communications, includingclear, accessible, and student-centered materials for programs,events, research opportunities, fellowships, and graduatepreparation activities.
- Maintains assigned communication resources, including webcontent, calendars, newsletters, resource guides, and relatedmaterials.
- Assists the Program Director with maintaining workingrelationships with department-based faculty, research and graduateeducation partners, scholarship and fellowship programs, careerservices, libraries, and other campus and community partners tosupport student referrals, programming, and access toopportunities.
- Works with campus partners, in consultation with the ProgramDirector, to connect students with research projects, scholarlyevents, post-baccalaureate preparation, and related opportunities;supports program and assigned portfolio initiatives at relevantcampus events, meetings, orientations, and professional developmentactivities.
Resource and Team Support
- Provides administrative, fiscal, and team support foreffective, compliant, and student-centered program delivery.
- Coordinates routine administrative and fiscal processes relatedto events, purchasing, travel, stipends, scholarships, and programactivities.
- Tracks expenditures, student-support resources, and programdeliverables to support budget monitoring, reconciliation, andplanning.
- Supports scheduling, onboarding, and communication with graduate assistants, student employees, peer mentors, volunteers, faculty mentors, instructors, and other personnel or volunteers asassigned.
- Provides logistical support for team meetings, trainings,retreats, professional development activities, and programplanning.
- Maintains confidentiality and follows university, sponsor, andprogram requirements when handling student, financial, program, andinstitutional information.
What You Should Know
This part-time role will work 20 hours per week