Program Manager, Residential Services

Scion Staffing, Inc.; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vacation and sick leave

Professional development

Job summary

Scion Staffing, Inc. is seeking a Program Manager, Residential Services to lead a long‑standing men’s residential treatment program in San Francisco.

You will supervise a small team, coordinate treatment activities, and ensure safe, recovery‑oriented operations on-site. The ideal candidate has experience in substance use disorder treatment, strong leadership, and a compassionate, hands‑on management style suitable for a dynamic nonprofit environment.

Qualifications

• Bachelor's degree in counseling, psychology, social work, behavioral health, or related field.
• Experience in substance use disorder treatment or residential recovery settings.
• Previous supervision or leadership of staff or teams.
• Strong understanding of recovery-oriented care and needs of residents.

Responsibilities

• Oversee daily operations of a long-term residential substance use disorder treatment program.
• Provide leadership and direction for program activities, resident services, and coordination.
• Monitor resident participation, schedules, and program expectations.
• Respond to resident concerns and emergencies with sound judgment and compassion.
• Supervise and support a small multidisciplinary team of counselors and staff.
• Coordinate resident services and maintain continuity of care.
• Participate in community activities to promote engagement and connection.
• Review documentation, conduct chart audits, and ensure compliant recordkeeping.
• Assist admissions processes, including screenings and eligibility assessments.
• Communicate program requirements and treatment options clearly to residents and families.

Skills

Leadership

Staff supervision

Program coordination

Resident engagement

Education

Bachelor's degree in counseling, psychology, social work, behavioral health, or related field

Job description

Scion Staffing has been engaged to conduct a search for a Program Manager, Residential Services on behalf of an established, mission-driven nonprofit organization dedicated to helping individuals and families achieve lasting recovery from substance use disorders. This is an exciting opportunity for a passionate and collaborative leader to oversee a well-established men's residential treatment program, support a dedicated team of professionals, and make a meaningful difference in the lives of individuals navigating recovery. This is a full-time, direct-hire, onsite opportunity based in San Francisco, California , offering a competitive salary, comprehensive benefits, and the opportunity to grow within a respected nonprofit organization.

POSITION OVERVIEW

The Program Director will oversee the daily operations, staff leadership, resident engagement, and overall effectiveness of a long-term residential substance use disorder treatment program. Reporting directly to organizational leadership, this individual will provide hands‑on supervision to a small, dedicated team of counselors and support professionals while fostering a welcoming, structured, and recovery-focused residential environment. The ideal candidate is an approachable, confident, and compassionate leader who enjoys working directly with both staff and residents. This individual will balance clinical awareness with operational oversight, ensuring high-quality services, effective program coordination, appropriate documentation, and a strong sense of community.

PERKS

Competitive salary of $75,000–$85,000 annually , depending on experience and qualifications. Meaningful leadership opportunity overseeing an established residential recovery program. Supportive, collaborative organizational culture with accessible leadership and a strong commitment to staff development. Monday–Friday schedule Opportunity for professional growth within an established organization offering multiple levels of addiction treatment. Direct community impact , helping individuals build independence, stability, and sustainable recovery.

RESPONSIBILITIES

• Oversee the daily operations of a long-term residential substance use disorder treatment program, ensuring a safe, structured, supportive, and recovery-oriented environment.
• Provide leadership and direction for program activities, resident services, treatment coordination, and operational priorities.
• Monitor resident participation, program expectations, schedules, and approved offsite or weekend activities.
• Identify and respond to resident concerns, behavioral challenges, and emerging situations with sound judgment, compassion, and timely decision-making.
• Supervise, mentor, and support a small multidisciplinary team of approximately four counselors, therapists, and administrative or program support professionals.
• Support counselors and clinical staff in coordinating resident services, facilitating appropriate interventions, and maintaining continuity of care.
• Participate in residential community activities, including occasional evening meetings and shared meals, to promote connection and engagement.
• Review resident documentation, conduct chart audits, and support accurate, timely, and compliant recordkeeping.
• Support residential admissions processes, including initial inquiries, prospective resident screenings, and assessment of program eligibility.
• Communicate program expectations, admission requirements, and treatment options clearly and compassionately to prospective residents and their families.

QUALIFICATIONS

• Bachelor's degree in counseling, psychology, social work, behavioral health, human services, or a related field preferred; relevant education and professional experience will be considered.
• Demonstrated experience working in substance use disorder treatment, behavioral health, residential recovery, or a closely related human services environment.
• Previous experience supervising staff, coordinating programs, or leading teams in a treatment or residential services setting.
• Strong understanding of substance use disorders, recovery-oriented treatment approaches, and the needs of individuals transitioning toward independent living.
• Experience supporting residential program operations, admissions, treatment coordination, and resident engagement.

COMPENSATION AND BENEFITS

This position offers an annual salary of $75,000–$85,000 , depending on experience and qualifications.

• Medical insurance
• Dental insurance
• Accrued vacation and sick leave
• Opportunities for professional development and advancement
• Supportive leadership and a collaborative working environment

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.