Program Director - Residential Program

Care Partners; Los Angeles (CA); On-site; USD 110,000 - 128,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer-paid premiums for two HMOs

Retirement Plan

Life & Disability Insurance

Flexible Spending Accounts (FSA)

Dependant care spending account

Transit and parking accounts

15 Paid Holidays

Legal insurance

Job summary

Care Partners is seeking a Program Director to lead residential behavioral health services, ensuring trauma-informed, client-centered care. You will oversee staffing, budgeting, regulatory compliance and program operations across multiple sites, coordinating with county agencies and funding partners to drive quality outcomes.

The role requires extensive supervisory experience in residential settings, licensure or certifications, and a commitment to continuous quality improvement and professional

Qualifications

• The candidate must hold relevant professional licenses or certifications as listed.
• Experience leading residential treatment programs is preferred.
• Ability to develop policies, procedures and ensure regulatory compliance.
• Strong budget planning and contract management capabilities.
• Expertise in coordinating with county agencies and funders.
• Commitment to trauma-informed, client-centered care.

Responsibilities

• Lead staffing functions including hiring, onboarding and performance reviews.
• Coach managers and promote accountability and growth.
• Manage scheduling, time-off approvals and coverage.
• Oversee daily program operations and regulatory compliance.
• Develop and implement policies to improve efficiency and service delivery.
• Monitor budgets, resources and contract deliverables.
• Ensure EHR documentation accuracy and data integrity.
• Foster strong relationships with county agencies and partners.

Skills

Staff management

Program leadership

Performance management

Budget management

Staff development

Communication skills

Education

Bachelor’s degree in Health and Human Services / Social Work / Psychology

Master’s degree in Social Work or related field

Certification as Substance Use Disorder Counselor (CCAPP, CAADE, CADTP)

Licensure with California Board of Behavioral Sciences (AMFT/APCC/ACSW/LMFT/LPCC/LCSW)

High school diploma or equivalent

First Aid and CPR certification

Job description

• Compensation:$110,000 - $128, 000 annually
• Type: Full-time
• Location: On-Site, occasional driving
• Medical Insurance, Dental, Vision
• Company pays 100% of the employee premium for two HMO options.
• 100% employer-paid DHMO plan with unlimited annual benefits.
• 15 Paid Holidays
• Retirement Plans
• Life & Disability Insurance
• Flexible Spending Accounts (FSA)
• Healthcare spending account.
• Dependent care spending account.
• Transit and parking accounts.
• Voluntary Benefits & Perks
  • Optional accident insurance.
  • Optional critical illness insurance
• Auto and home services
• Student loan refinancing
• Legal insurance.
• Other products and services

About Client:

Organization provides hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

They offer residentialtreatment services designed to serve individuals and families with substance use disorders andco-occurring mental health disorders.Their program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Their Behavioral Health Center is a program that is contracted with the Department of Public Health's Substance Abuse Prevention and Control (SAPC) program. They offer residential Drug Medi-Cal (DMC) services for a maximum of 99 adult individuals, comprising 33 beds each for judicially involved men, men, and women. They collaborate closely with other Behavioral Health Center programs to ensure a comprehensive range of services for low-income and Medi-Cal-eligible individuals

REQUIREMENTS for Program Director:

Option I

• Bachelor’s degree from an accredited institution, preferably in Health and Human Services, Social Work, Psychology, or related field.
• Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).

Option II

• Master’s degree in Social Work or related field.
• Current registration or licensure with California Board of Behavioral Sciences (AMFT, APCC, ACSW, LMFT, LPCC, LCSW).

Option III

• High school diploma or equivalent.
• Certification as a Substance Use Disorder Counselor from an accredited California agency (CCAPP, CAADE, CADTP).
• Four years’ equivalent work experience.
• Valid First Aid and CPR certification or ability to obtain within 30 days of hire.
• Valid California Driver’s License and access to registered and insured transportation preferred.

Experience

• At least 7 years of supervisory (people management) experience.
• Program management experience in a residential treatment setting, recovery, or community mental health clinic.
• Experience with performance management including performance improvement plan, formal written warning, terminations, etc.
• Experience managing program budgets.
• Experience working with individuals with substance use disorders and co-occurring disorders.

PHYSICAL DEMANDS:

In an 8-hr workday, employee is required to perform work:

• Standing1Hr
• Walking3Hrs
• DrivingOccasionally

Essential Functions:

• Lead all staffing functions, including interviewing, hiring, onboarding, performance management, and employee development.
• Coach, mentor, and evaluate managers, supervisors, and direct reports while promoting accountability and professional growth.
• Oversee staffing levels, scheduling, training, and time-off approvals to ensure adequate program coverage.
• Foster a positive team environment by addressing employee concerns, resolving conflicts, and communicating organizational updates and expectations.

Program Operations & Management

• Provide strategic leadership and oversight of daily program operations, ensuring alignment with organizational goals, County contracts, and regulatory requirements.
• Develop and implement operational policies, procedures, and systems to improve program efficiency, service delivery, and client outcomes.
• Monitor program performance, productivity, utilization, and contract deliverables through established tracking and reporting systems.
• Oversee program budgets, resource allocation, financial performance, and corrective action plans.
• Identify operational risks, implement solutions, and drive continuous quality improvement initiatives.
• Oversee electronic health record (EHR) systems, ensuring accurate documentation, reporting, data integrity, and compliance.
• Ensure delivery of high-quality, trauma-informed, strength-based, culturally competent, and client-centered behavioral health services.
• Oversee treatment planning, case documentation, client records, and staff productivity through regular quality assurance reviews.
• Ensure services meet organizational policies, County contract requirements, ethical standards, and applicable regulatory guidelines.
• Promote integrated behavioral health services that support continuity of care and positive client outcomes.
• Oversee program compliance, quality assurance, audits, inspections, corrective actions, and required reporting.
• Build and maintain strong relationships with County agencies, program representatives, funding partners, and community organizations.
• Represent the organization in community meetings and presentations to strengthen partnerships and support program growth.
• Coordinate services with funding sources and external stakeholders.
• Develop and oversee community initiatives, staff training, and professional development programs.
• Ensure timely completion of required organizational training and administrative responsibilities.

Organization will consider for employment qualified applicants with arrest and conviction records.

Must complete a background check and Live Scan.

Additional Information

All your information will be kept confidential according to EEO guidelines.