Program Director Residential Treatment Program

Sun Street Centers; Hollister (CA); On-site; USD 56,000 - 63,000; Full time

Job summary

Sun Street Centers in Hollister is seeking a Director of Residential Services to provide strategic leadership, clinical oversight, and operational management for the Hollister Women's treatment continuum. This role ensures compliance with Medi-Cal, DHCS, ASAM, CARF, and contracts while advancing a client-centered recovery-oriented system of care.

The Director oversees overall program quality, fiscal performance, and service delivery, collaborating with internal departments and community partners

Qualifications

• Bachelor's Degree plus significant leadership experience in substance use disorder treatment or a combination of both.
• Certified Substance Use Disorder Counselor certification.
• Five years of progressively responsible leadership experience in behavioral health/substance use disorder treatment/healthcare operations.
• Three years of supervisory/management experience.
• Experience managing a residential treatment program preferred.

Responsibilities

• Provide leadership and direction for all residential services in Hollister.
• Develop and implement strategic goals aligned with mission and priorities.
• Monitor program effectiveness, census management, service utilization, productivity, and outcomes.
• Ensure growth, sustainability, and continuous quality improvement initiatives.
• Lead department meetings and maintain effective communication across service lines.
• Promote accountability, professionalism, collaboration, and excellence.

Skills

Leadership

Strategic planning

Regulatory compliance

Operations management

Education

Bachelor's Degree

Certified Substance Use Disorder Counselor

Job description

Posted: Friday, October 16th, 2026

Pay Range: $41.32 - $46.48 DOE
Department: Residential Treatment Services
Reports To: Chief Program Officer
Supervisory Responsibility: Yes

The Opportunity

The Director of Residential Services provides strategic leadership, clinical oversight, operational management, and program development for Sun Street Centers' Hollister Women's treatment continuum. This position is responsible for the overall management, quality assurance, regulatory compliance, fiscal performance, and service delivery of residential treatment substance use disorder (SUD) programs.

The Director ensures programs operate in compliance with Medi-Cal requirements, DHCS standards, ASAM criteria, CARF accreditation standards, County contracts, and organizational policies while advancing Sun Street Centers' mission of transforming lives through prevention, treatment, recovery, and community engagement. This leadership position promotes a client-centered, trauma-informed, recovery-oriented system of care and works collaboratively with internal departments and community partners to improve access, retention, engagement, and successful client outcomes. Responsibilities are aligned with operational oversight of Hollister Women's Residential.

Core Responsibilities

• Provide leadership and direction for all residential services in Hollister.
• Develop and implement strategic goals that align with Sun Street Centers' mission, values, and organizational priorities.
• Monitor program effectiveness, census management, service utilization, productivity, and outcome measures.
• Ensure program growth, sustainability, and continuous quality improvement initiatives.
• Lead department meetings and maintain effective communication across service lines.
• Promote a culture of accountability, professionalism, collaboration, and excellence.

Minimum Qualifications

Education & Certification

• Bachelor's Degree plus significant leadership experience in substance use disorder treatment or a combination of both
• Certified Substance Use Disorder Counselor certification

Experience

• Minimum five (5) years of progressively responsible leadership experience in behavioral health, substance use disorder treatment, or healthcare operations.
• Minimum three (3) years of supervisory and management experience.
• Experience managing a residential treatment program preferred.

Equal Opportunity Employer

Sun Street Centers is an Equal Opportunity/Affirmative Action Employer. We encourage applications from racially and ethnically diverse individuals, women, veterans, people with disabilities, and individuals in recovery.