Program Manager - Residential

Imagine Colorado; Lafayette (CO); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Imagine! provides residential services to adults with intellectual and developmental disabilities, enabling full lives in diverse settings.

The role oversees the development and success of the Residential program, ensuring service quality, regulatory compliance and financial viability. Responsibilities include supervising staff, supporting budget development, implementing improvements, and representing the program in the community.

Formación

• General knowledge of the developmental disabilities system in Colorado.
• Knowledge of host homes rules and Health Department regulations.
• Demonstrated skill in working with adults with developmental disabilities.
• Effective written and verbal communication skills with individuals and groups at all levels.
• Effective negotiator and problem solver.
• Ability to work independently and prioritize tasks for self and others.
• Ability to work with various technology including word processing software and databases.
• Possession of a valid driver's license and driving requirements.
• Regular use of a mobile device or smartphone.

Responsabilidades

• Oversees administration, planning, and success of community-based residential services.
• Maintains compliance with federal/state regulations and organizational policies.
• Supports budget development and implements action plans for variances.
• Addresses service delivery issues and leads quality improvement initiatives.
• Represents the Residential program in the community and stakeholder meetings.
• Responds to emergencies on a 24-hour basis with case managers and site supervisors.
• Ensures data integrity in electronic health records and system data.
• Supervises residential staff including hiring, training, and performance management.

Conocimientos

DD knowledge

Regulatory knowledge

Communication

Negotiation

Problem solving

Independence

Tech proficiency

Driver's license

Mobile device use

Educación

Bachelor's degree in human services

Herramientas

Word processing

Internet databases

Assistive technology

Descripción del empleo

Imagine! provides a variety of residential services to the intellectual and developmentally disabled community which allows them to live full lives in a number of different settings.

This role is r esponsible for the development and success of Residential program. Ensures quality of services, regulatory compliance and financial viability of the program.

• Oversees the administration, planning, and success of community-based residential and wraparound services for adults with intellectual and developmental disabilities.
• Maintains compliance with all relevant federal and state regulations and organizational policies and procedures. Remain knowledgeable about regulatory and legislative changes that impact programming.
• Ensures quality of services through staff, consumer, guardian and stakeholder satisfaction, in accordance with departmental mission and goals.
• Directly supervises residential staff including hiring, training, mentoring, performance management, and disciplinary action.
• Supports the Assistant Director to develop, implement, and monitor departmental budget. Develops and implements action plans and processes to address budget variances, under the supervision of the Assistant Director.
• Addresses and resolves service delivery issues and implement quality improvement initiatives. As a member of the Residential Management team, regularly seeks to develop and implement programs and initiatives that improve service delivery and internal collaboration.
• Identifies and implements process improvements to streamline documentation and service delivery workflows.
• Responds to emergency situations on a 24-hour basis, working with case managers, site supervisors, etc.
• Represents the Residential program in the community, regularly attending service and provider fairs as well as stakeholder meetings for Residential changes and initiatives.
• This position requires regular use of a personal vehicle with liability insurance that meets Imagine! standards.
• Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program.

Job Qualifications

Knowledge, Skill, and Ability:

• General knowledge of the developmental disabilities system in Colorado.
• Knowledge of rules and regulations governing the operation of host homes, etc., including Health Department regulations.
• Demonstrated skill in working with adults with developmental disabilities.
• Effective written and verbal communication skills with individuals and groups at all professional levels.
• Effective and creative negotiator and problem solver.
• Ability to work independently and prioritize tasks/goals for self and others.
• Ability to work effectively with various technology including word processing software, internet-based databases, assistive technology, etc.
• Possession of a valid driver's license and ability to meet Imagine! driving requirements.
• This position requires regular use of a personal mobile device such as a smartphone or tablet.

Training/Education:

• Bachelor's degree in human services preferred.

Experience:

• Two years of experience in a supervisory or managerial position required.
• Two years of experience managing a similar program highly preferred.
• Two years' related experience required.

Working Environment/Physical Activities

• Ability to lift 50 pounds.
• Effective with shifting roles, responsibilities, and expectations in a changing environment.
• This position includes being on-call for emergencies and support.
• Willingness and ability to respond to emergency situations as they arise.

Note:

• This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
• Employment at Imagine! is at-will, meaning that either the employee or Imagine! may terminate the employment relationship at any time, with or without cause or notice.
• Imagine! is an Equal Opportunity Employer and does not discriminate on the bases of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, protected veteran status or any other legally protected status. We are committed to fostering an inclusive and diverse workplace.