Program Manager | Remote

Crossing Hurdles; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading retail technology firm is seeking a professional to manage operations across retail demo systems involving AI glasses and VR devices. The role requires experience in coordinating large-scale hardware deployments, tracking performance standards, and managing vendor relationships. Ideal candidates will ensure high uptime and customer satisfaction in retail locations. Seeking individuals with a strong background in retail technology operations and a proactive approach to problem-solving.

Qualifications

• Experience managing high-impact retail technology operations.
• Familiarity with large-scale hardware deployments.
• Ability to coordinate with cross-functional stakeholders.

Responsibilities

• Drive deployment and operational excellence for retail demo systems across AI glasses and VR devices.
• Act as primary contact for technology performance and software updates.
• Ensure high uptime and seamless customer experiences.

Skills

Retail technology operations management

Large-scale hardware deployments

Vendor coordination

KPI tracking

Software updates management

Job description

Responsibilities

• Drive deployment and operational excellence for retail demo systems across AI glasses, VR devices, and in-store display technologies
• Act as the primary operational point of contact for store technology performance, software updates, vendor management, and retail device maintenance
• Ensure high uptime and seamless customer experiences across first-party retail locations
• Collaborate with retail operations, technical vendors, analytics teams, and internal engineering stakeholders
• Manage deployments, track KPIs, resolve technical issues, and maintain scalable retail technology systems

Qualifications

• Experience managing high-impact retail technology operations
• Experience with large-scale hardware deployments
• Experience coordinating with cross-functional stakeholders including vendors and engineering teams
• Experience tracking KPIs and maintaining operational performance standards
• Ability to manage software updates, device maintenance, and retail system operations