Program Manager (Program Director)

Thrive People & Strategy; California; On-site; USD 90,000 - 120,000; Full time

Job summary

Thrive People & Strategy seeks a Program Manager (Program Director) for our Palos Verdes Estates facility. This full-time, in-person leadership role runs daily operations, ensures policy compliance, and delivers high-quality care coordination.

The position requires a dynamic leader with the ability to train staff, manage schedules, oversee safety, and maintain logs. You’ll work closely with nurses and the medical team, guiding staff through DHCS and JCAHO standards in a fast-paced setting.

Qualifications

• Must hold RADT (minimum) or higher level certification (CADC) and CPR.
• Experience operating a DTX/RTC facility.
• Knowledge of DHCS and JCAHO regulations.
• Tech-savvy with solid computer/software skills.
• Excellent interpersonal skills with staff and clients.

Responsibilities

• Oversee facility operations and ensure policy compliance.
• Train new and existing staff including medical team members.
• Manage scheduling, hiring, and vehicle maintenance.
• Maintain logs and compliance documentation.
• Act as go-to person for staff in a fast-paced environment.

Skills

High-energy

Goal oriented

Coachable

Attention to detail

Team leadership

Education

RADT or CADC certification

CPR certification

Tools

Kipu

Microsoft Office

Job description

Program Manager (Program Director)

Location: Palos Verdes Estates, California

Position Type: Full-Time, In-Person, Salaried-Exempt

Schedule: Tue sday through Saturday at the Facility,

Are You Ready for This?

• Do you love ocean views?
• Do you love First Responders and Veterans even more?
• Can you do a 360 back flip on a BMX bike? Just kidding, that’s not a requirement….
• Do you like swimming with sharks? J/k, we only do that when there’s great surf

About the Job:

We are looking to hire a Program Manager with a passion for recovery (12 step model) who is up for a challenge!

This role is dynamic, and requires a large set of various skills. As Program Manager, you would be running the show each day. If you're looking for a fast-paced career with great opportunity for advancement - this is an opportunity for you!

Skills/Qualifications:

• You are a high-energy person
• You are goal-orientated and love hitting your goals
• You have a coachable attitude - Example of an A-Player employee https://rumble.com/vd3lfz-what-is-an-a-player.html
• Must know how to tie shoelaces. Yes, you will be tested on this one.

• Must have a valid RADT (minimum) or higher level certification (like a CADC) and CPR cert
• Must have prior experience operating a DTX/RTC facility
• Must understand DHCS and JCAHO regulations
• Must be tech savvy and have a solid understand of computers, software, Microsoft products and of course, Kipu
• Must be great with people - both staff and clients
• Must enjoy working in a fast-paced, high-stress environment.
• Must have a California drivers license to be added to our company auto-insurance policy to transport clients in company vehicles.
• Must have a high level of attention to detail and well-developed critical thinking skills
• Must be willing and available to work every Saturday. Typical weekly schedule is to be at the facility Tuesday to Saturday

Pay day is EVERY on Thursdays

Job Duties:

This dynamic and complex role involves a wide variety of elements. We are looking for someone with excellent critical thinking skills who can quickly solve problems and implement solutions. In general, you will responsible for ensuring all policies and procedures are understood and followed by all staff. You'll be responsible for training all new and current staff including the BHT's and the medical team members such as Nurses.

You will have authority over all staff and be responsible for all elements of the facility: Compliance, safety, clinical, medical, program schedule, staff schedule, hiring, staff accountability, vehicle maintenance, facility maintenance, food ordering and food storage, inventory, and more!

Note: we have a Compliance Consultant who completes all formal compliance documents and is available to help. You are responsible for ensuing logs are completed and compliance related paperwork such as temperature logs, fire drills, monthly rounds, vehicle inspections etc. is completed by staff at the facility.

You will be to go-to person for the staff. This position is much more than a 40 hour per week job. The staff will be calling you when you are not at the facility.

Clarification: this is NOT a job for a counselor. You will NOT be counseling the clients. Your primary role is to train staff to understand and follow company policies and procedures. This is a Management position.

You’ll work hard—but you’ll be supported every step of the way.