Program Manager, Partner Experience Pax8

Fremont Economic Development Corporation; United States; On-site; USD 77,238 - 110,340; Full time

Benefits offered by this job

Health Savings Account with employer contribution

Flexible Time Off

401(k) with employer match

Company-paid Life Insurance, AD&D, and Disability Coverage

Employee Assistance Program

Job summary

A dynamic cloud organization is looking for a Program Manager, Partner Experience, to enhance partner satisfaction and drive adoption. This role entails leading impactful programs, working cross-functionally, and defining metrics to demonstrate success. Ideal candidates have over 5 years of experience in program management or related fields, along with exceptional organizational and communication skills. Offering competitive compensation of $77,238 to $110,340 and great benefits, including health savings accounts and flexible time off.

Qualifications

• 5+ years of experience in program management, partner experience, operations, or a related field.
• Exceptional organizational skills and comfort juggling multiple priorities.
• Clear, confident communication — written and verbal.
• Experience in SaaS, marketplaces, or partner-led organizations.

Responsibilities

• Lead end-to-end partner experience programs from concept to execution.
• Translate partner feedback into tangible improvements.
• Define success metrics and reporting to show impact.
• Identify operational gaps and design scalable solutions.

Skills

Program management

Operations

Organizational skills

Data-informed decision-making

Communication

Job description

Job: Program Manager, Partner Experience

This role sits at the heart of how partners experience Pax8. As Program Manager, Partner Experience, you’ll turn strategy into scalable, high‑impact programs that improve partner satisfaction, drive adoption, and strengthen long‑term relationships. You’ll collaborate cross‑functionally across Partner Experience, Product, Marketplace, Sales, and Operations, leading complex initiatives without formal authority and winning trust through clarity, momentum, and results. If you love building programs, connecting dots, and making things work better at scale — this role was built for you.

What You’ll Own

• Lead end‑to‑end partner experience programs — from concept through execution and optimization
• Translate partner feedback, insights, and data into tangible improvements
• Partner closely with cross‑functional leaders to align priorities and outcomes
• Define success metrics, dashboards, and reporting that show real impact
• Identify operational gaps and design scalable, repeatable solutions
• Drive alignment, accountability, and progress across multiple stakeholders
• Communicate clearly and confidently with leaders and partner‑facing teams

What You Bring

• 5+ years of experience in program management, partner experience, operations, or a related field
• Exceptional organizational skills and comfort juggling multiple priorities
• A data‑informed approach to decision‑making
• Clear, confident communication — written and verbal
• Experience in SaaS, marketplaces, channel, or partner‑led organizations (strongly preferred)

Make a real impact on how partners experience one of the fastest‑growing cloud marketplaces

• Work with smart, passionate leaders who value ownership and transparency
• A culture that encourages learning, experimentation, and continuous improvement
• Competitive compensation, strong benefits, and remote flexibility

Pay & benefits

Qualified candidates can expect a compensation range of $77,238 to $110,340, or more depending on experience.

• Health Savings Account with employer contribution
• Flexible Time Off policy
• 401(k) with employer match
• Company‑paid Life Insurance, AD&D and Disability Coverage
• Employee Assistance Program
• Additional perks to support wellness, growth, and community engagement

About Pax8

Our mission is to be the world’s favorite place to buy cloud products. We are a fast‑growing, dynamic, and high‑energy organization with a start‑up feel, allowing you to make a meaningful impact on the business. Culture is important to us; we are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best!

Equal opportunities

Pax8 is an equal opportunities employer and welcomes individuals who have the necessary qualifications and the right to work in the United States. All employees are required to undergo identity, security compliance, and reference checks in accordance with our recruitment procedures.

Disclaimer

The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee from time to time; the scope of the job may change as necessitated by business demands.