Program Manager, Organizational Efficiency & AI-Driven Ops

Virginia Natural Gas; Virginia Beach (VA); Hybrid; USD 95,000 - 130,000; Full time

Job summary

Virginia Natural Gas seeks a highly organized Program Manager to lead initiatives that boost organizational effectiveness, performance, and cross-functional collaboration. The role partners with leadership to drive process improvements, workforce planning, and knowledge management across the enterprise.

The ideal candidate will influence stakeholders, manage complex programs, leverage AI-driven solutions, and translate business needs into scalable processes that sustain operational continuity.

Qualifications

• 5–8 years of program management and operations experience.
• Experience leading cross-functional initiatives.
• Experience creating executive dashboards and metrics.
• Familiarity with AI-enabled tools and automation.

Responsibilities

• Lead initiatives to improve organizational effectiveness and performance.
• Support workforce planning and succession planning efforts.
• Develop and maintain organizational processes and governance models.
• Produce executive-level reports and dashboards for tracking.
• Collaborate across departments to enhance knowledge management.
• Drive operational excellence and cross-functional alignment.

Skills

Program management

Stakeholder influence

Process improvement

Workforce planning

Knowledge management

AI-enabled solutions

Change management

Power BI

Education

Bachelor's degree in business/related field

MBA preferred

PMP/Lean Six Sigma certs

AI-related certifications a plus

Tools

Power BI

SharePoint

Office 365

Job description

Virginia Natural Gas seeks a highly organized Program Manager to lead initiatives that boost organizational effectiveness, performance, and cross-functional collaboration. The role partners with leadership to drive process improvements, workforce planning, and knowledge management across the enterprise.

The ideal candidate will influence stakeholders, manage complex programs, leverage AI-driven solutions, and translate business needs into scalable processes that sustain operational continuity.