Program Manager: Operations & Controls Lead

Citizenship and Immigration Services; Newark (NJ); On-site; USD 100,000 - 140,000; Full time

Job summary

The United States Citizenship and Immigration Services is seeking a Program Manager to oversee an operational unit, implement internal controls, and plan work based on current needs and long-term goals.

Candidates should have federal experience, time-in-grade requirements, and the ability to track tasks, manage budgets, evaluate operations, and recommend improvements to enhance program effectiveness.

Qualifications

• 1 year of specialized experience at or above the GS-12 level or equivalent.
• Experience coordinating budgets, workload analyses, and performance metrics.
• Oversight of subordinates in resource management, records, or mail management.

Responsibilities

• Tracking and adjusting tasks to support program responsibilities.
• Providing oversight for subordinates in resource management, budget formulation, workload analysis, performance monitoring, records, or mail management.
• Evaluating operations to ensure organizational goals or performance objectives are met.
• Recommending procedures or operational improvements to enhance program effectiveness.

Skills

Program management

Budget oversight

Performance monitoring

Task tracking

Education

Bachelor's degree or equivalent in a related field

Job description

The United States Citizenship and Immigration Services is seeking a Program Manager to oversee an operational unit, implement internal controls, and plan work based on current needs and long-term goals.

Candidates should have federal experience, time-in-grade requirements, and the ability to track tasks, manage budgets, evaluate operations, and recommend improvements to enhance program effectiveness.