Program Manager

Citizenship and Immigration Services; Newark (NJ); On-site; USD 100,000 - 140,000; Full time

Job summary

The United States Citizenship and Immigration Services is seeking a Program Manager to oversee an operational unit, implement internal controls, and plan work based on current needs and long-term goals.

Candidates should have federal experience, time-in-grade requirements, and the ability to track tasks, manage budgets, evaluate operations, and recommend improvements to enhance program effectiveness.

Qualifications

• 1 year of specialized experience at or above the GS-12 level or equivalent.
• Experience coordinating budgets, workload analyses, and performance metrics.
• Oversight of subordinates in resource management, records, or mail management.

Responsibilities

• Tracking and adjusting tasks to support program responsibilities.
• Providing oversight for subordinates in resource management, budget formulation, workload analysis, performance monitoring, records, or mail management.
• Evaluating operations to ensure organizational goals or performance objectives are met.
• Recommending procedures or operational improvements to enhance program effectiveness.

Skills

Program management

Budget oversight

Performance monitoring

Task tracking

Education

Bachelor's degree or equivalent in a related field

Job description

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Program Manager, you will oversee and manage an operational unit, implementing internal controls, and planning work based on operational needs and short-term and long-term goals.

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 09/08/2026. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 09/08/2026. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the majority of the following duties: Tracking and adjusting tasks to support program responsibilities; Providing oversight for subordinates in tasks such as resource management, budget formulation, workload analysis, performance monitoring, records, or mail management; Evaluating operations to ensure organizational goals or performance objectives are met; Recommending procedures or operational improvements to enhance program effectiveness.

Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer service.