Program Manager of Peer Tutoring

Brown University; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

On-site Providence campus

Job summary

Brown University’s Sheridan Center seeks a Program Manager of Peer Tutoring to lead the program that supports STEM learning for over 2,000 students each semester. You will oversee day-to-day operations, tutor recruitment, and training, while partnering with the STEM Hub to promote student success across the curriculum.

The role offers hybrid work with three days on Brown’s Providence campus and flexible remote days, emphasizing equitable, inclusive tutoring practices and rigorous program

Qualifications

• Bachelor’s degree required.
• 2–3 years of experience supporting academic programs in a university setting.
• Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Responsibilities

• Provide day-to-day leadership and oversight of the Peer Tutoring Program.
• Recruit, select, onboard, train, and develop up to 130 tutors.
• Design professional development opportunities for tutors.
• Collaborate with the Associate Director to set program goals and priorities.
• Assess program metrics and drive continuous improvement.
• Support students, courses, and faculty with tutoring needs.

Skills

Leadership

Project management

Communication

Diversity & inclusion

Team collaboration

Education

Bachelor’s degree

Job description

Job Description: About Brown: Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world. Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page for further information.

About the Opportunity

The Program Manager of Peer Tutoring is a member of the STEM hub of the Sheridan Center for Teaching and Learning whose work focuses on supporting students. The Peer Tutoring Program employs ~130 undergraduate peer tutors who have a passion for teaching and learning, and have demonstrated proficiency in the course they are tutoring. The Tutoring Program's diverse group of peer tutors thrives on sharing knowledge, tips, and learning strategies to help peers gain a better understanding of course material and succeed academically.

Responsibilities

• The Program Manager will work in collaboration with the Associate Director of the Peer Tutoring Program to provide leadership, strategic direction, and operational oversight for the Peer Tutoring Program.
• The 12-month Program supports >2000 unique students during the fall and spring semesters, and summer session.
• The Program Manager will also work in collaboration with the STEM Hub and other Sheridan staff to promote student learning and success across the curriculum.
• Key functions of the position will support the development and continuous improvement of the program, provide the necessary operational support to ensure peer tutoring services effectively respond to the needs of students, courses, and faculty, and assess program metrics.
• The Program manager will also work in collaboration with the STEM Hub and other Sheridan staff to promote student learning and success across the undergraduate curriculum.
• In this role, candidates can expect to:
  • Provide day-to-day leadership and oversight of the Peer Tutoring Program.
  • Manage the recruitment, selection, onboarding, training, and ongoing development of up to 130 undergraduate tutors.
  • Design and implement professional development learning opportunities for tutors.
  • Create opportunities for tutors to develop transferable skills and assume increasing levels of leadership and responsibility within the program.
  • Collaborate with the Associate Director to establish strategic goals and priorities for the program.

Qualifications

• Education and Experience Required:
• Bachelor’s degree
• Experience 2-3 years experience supporting academic programs in a university setting.
• Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.
• Demonstrated ability to manage multiple tasks, balance priorities, and meet deadlines.
• Demonstrated ability to work independently, as part of a team, and in collaboration with other teams.
• Strong organizational / time-management skills with attention to detail and deadlines.
• Ability to maintain confidentiality.
• Job Competencies Committed to the practices that create diverse, equitable, and inclusive teaching, learning, and workplace environments.
• Strong administrative skills and the ability to work collaboratively and effectively with administrators, faculty, students, and staff.
• Strong understanding of the classroom experiences of underrepresented, first-generation, and low-income students in institutions of higher education, especially institutions that are highly selective.
• Strong oral and written communication skills that maintain a favorable impression of the Center’s service orientation and effectiveness.
• Experience overseeing students in an educational setting is preferred.
• Conversant with effective and inclusive peer-tutoring practices.
• Experience with tutoring and student support in higher education.
• Facility with work in a collaborative environment, as part of a multidisciplinary team.
• Highly effective listening, verbal, and written communication skills.
• Reflective, equity-minded, committed to ongoing professional development, and open to feedback.
• Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Salary Grade: 9

The successful candidate is expected to work on Brown's Providence campus for three days per week with the flexibility to work remotely on other days. All offers of employment are contingent upon successful completion of a background check. Nights and weekends during peak times during the semester and as needed.

Benefits of Working at Brown

Please review additional information on the Benefits of Working at Brown.

Employment Verification

Brown University is an E-Verify Employer.

EEO Statement

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.

Company Culture

Welcome! Founded in 1764, Brown is a leading institution for education, discovery, and global intellectual progress as well as one of the largest employers in Rhode Island. Working at Brown brings more than just a paycheck and generous benefits; it offers an opportunity to contribute to a greater good. Join us in supporting the pursuit of knowledge and individual growth that defines higher education and enriches our community.

Additional Information

You can find detailed information about our salary ranges on our website.

If you have any questions you may contact [e-mail].