Program Manager (LSNC NORC)

Goddard Riverside; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Goddard Riverside seeks a NORC Program Manager for the Lincoln Square Neighborhood Center (LSNC) NORC Supportive Services Program. The role leads planning, implementation, and supervision of all NORC components, including social services, outreach, health and wellness activities, and partnerships.

The position requires coordinating with internal teams and external partners to support aging adults in living safely and independently, with oversight of staff, budgets, and program operations.

Responsibilities

• Plan, implement, and supervise all NORC program components including social services, outreach, and health and wellness programming.
• Coordinate program activities and special events; engage community partners to expand services.
• Oversee staff and consultants; manage operations and budgets; ensure compliance with agency policies and funding requirements.
• Collaborate with LSNC West 65th Street OAC Director to align and integrate aging services across LSNC programs.
• Represent the program with internal teams, healthcare providers, and community partners to support aging safely at home.

Job description

Intro/Program Description:

Lincoln Square Neighborhood Center (LSNC) is a multigenerational program of Goddard Riverside, dedicated to meeting the educational, recreational, and cultural aspirations of the Lincoln Square community, with a primary focus on residents of Amsterdam Houses and Amsterdam Addition. Founded by the New York City Department for the Aging (DFTA) and the New York State Office for the Aging (SOFA), LSNC Aging Services provide comprehensive support to over 800 active members, fostering health, engagement, and social connection. Older adults (ages 60+) benefit from daily nutritious hot lunches, wellness programs promoting physical and mental health, educational and arts programming to encourage lifelong learning and social services. Naturally Occurring Retirement Community (NORC) or LSNC NORC specifically serves residents aged 60+ living in the Amsterdam Houses and Amsterdam Addition—NYC Housing Authority (NYCHA) development. NORC enhances aging in place by offering social services (case management, benefits assistance, and advocacy), health promotion (collaboration with onsite nurses, wellness screenings, and health education), recreational, cultural, and social opportunities to foster community engagement and reduce isolation.

Purpose of Position:

The NORC Program Manager provides strategic leadership and operational oversight for the Lincoln Square Neighborhood Center (LSNC) Naturally Occurring Retirement Community (NORC) Supportive Services Program. This position is responsible for the planning, implementation, and supervision of all NORC program components, including social services, outreach, health and wellness programming, community engagement, and partnerships. The role oversees staff and consultants, manages program operations and budgets, coordinates program activities and special events, and ensures compliance with agency policies and funding requirements. The NORC Program Manager works collaboratively with internal teams, healthcare providers, and community partners to support older adults in aging safely and independently in their homes, while fostering a vibrant and inclusive community environment. The NORC Program Manager works in close strategic partnership with the LSNC West 65th Street Older Adult Center (OAC) Director to ensure alignment and integration of services across LSNC Aging Services. This collaboration supports coordinated programming, shared outreach strategies, and the efficient use of resources to expand engagement, strengthen service delivery, and enhance the overall continuum of care for older adults served by both the NORC and OAC programs.

Schedule:

Monday-Friday, 5 days a week, 35 hours per week (8 am- 4 pm), Late hours (4pm-6pm) once a month Weekends: Cooling Center Administration if required (occasionally, summer only, rotation schedule)

Salary Range:

$70,000-$75,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.