Program Manager IV - Nursing/Clinical Informatics

ccf; United States; Hybrid; USD 110,000 - 170,000; Full time

Job summary

Cleveland Clinic Health System, based in Cleveland, OH, is seeking a Program Manager IV for Nursing Informatics to provide strategic leadership for the clinical informatics portfolio. You will oversee Epic optimization, AI initiatives, vendor partnerships, and governance across the nursing informatics program at the Main Campus.

The role involves coordinating cross-functional teams, managing project timelines and budgets, and serving as a liaison between IT, physicians, nursing leaders, and

Qualifications

• Bachelor's degree in business administration, Healthcare Administration, or related field with six years of related experience.
• Or Master's degree with five years of related experience.
• Demonstrated team, leadership, organizational, financial management and problem-solving skills.
• Strong presentation, communication and training skills.

Responsibilities

• Provide strategic leadership for the implementation and maintenance of assigned programs at Cleveland Clinic's Main Campus.
• Oversee Epic optimization, AI integration, vendor partnerships, regulatory compliance, and disciplined project and portfolio management.
• Plan and maintain systems and procedures, manage risk, and provide executive reporting.
• Serve as a liaison between Nursing Informatics and external partners while supporting staff capacity and ensuring efficient delivery.
• Lead large, multi-site clinical informatics projects, including Epic upgrades and AI initiatives.

Skills

Leadership

Project management

Communication

Financial management

Problem-solving

Education

Bachelor's degree in business administration, Healthcare Administration, or related field

Master's degree

Project Management Certification (PMP, PMI-ACP, etc.)

Registered Nurse (RN)

Tools

Epic

Rover

Volcera

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Program Manager IV - Nursing/Clinical Informatics

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Nursing Informatics-Nursing Institute

Job Code

T33035

Shift

Days

Schedule

8:00am-5:00pm

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As a Program Manager IV supporting Nursing Informatics, you will provide strategic leadership for the implementation and maintenance of assigned programs at Cleveland Clinic's Main Campus, driving governance, accountability, and execution across the clinical informatics portfolio. In this role, you will oversee Epic optimization, AI integration, vendor partnerships, regulatory compliance, and disciplined project and portfolio management while planning and maintaining systems and procedures, managing risk, and providing executive reporting. You will serve as a liaison between Nursing Informatics and external partners while supporting clinical informatics staff capacity and ensuring efficient, high-quality delivery of bedside-impacting initiatives.

A caregiver in this role works a hybrid schedule Monday through Friday, from 8:00 a.m. - 5:00 p.m., with three days onsite.

A caregiver who excels in this role will:

• Develop, implement, manage, and maintain operational systems and activities.
• Facilitate implementation of staff wellness initiatives.
• Manage multiple projects with competing deadlines.
• Allocate time to meet completion requirements.
• Serve as a coach and mentor for other positions in the department.
• Review and monitor adherence to Human Resources policies and corporate compliance procedures.
• Lead large, multi-site clinical informatics projects, including Epic upgrades, core Epic modules, third-party integrations, and AI initiatives.
• Oversee integration and optimization of Epic modules, Rover, Volcera, and other standalone clinical systems used by nursing staff.
• Manage project timelines, budgets, and resource forecasting.
• Maintain operational systems, procedures, and program documentation.
• Serve as a central liaison across IT, clinical engineering, physicians, nursing leaders, and end-users.
• Advise and mentor other department team members; coach informatics specialists and project leads.
• Ensure compliance with HR and corporate policies.
• Review metrics, dashboards, executive status reports, and risk portfolios.
• Support clinical workflow optimization and bedside-impacting system enhancements.
• Participate in program-level governance and enterprise reporting.
• Address competing project deadlines, balancing priorities across multiple workstreams.
• Other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's degree in business administration, Healthcare Administration, or related field and six years of related experience
• OR Master's Degree and five years of related experience
• Demonstrated team, leadership, organizational, financial management and problem-solving skills
• Knowledge of statistical and financial analysis, primary research, and business plan development
• Strong presentation, communication and training skills

Preferred qualifications for the ideal future caregiver include:

• Master's degree
• Healthcare experience
• Project Management Certification (PMP, PMI-ACP, etc.)
• Experience leading projects in large, multi-site healthcare systems
• Clinical documentation/certification (Epic Clinical Doc, Rover, Volcera)
• Healthcare, clinical, or informatics background
• Registered Nurse (RN)

Personal Protective Equipment:

Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, nationa