Program Manager II: Supply Chain Transformation Lead

Nordstrom; Upper Marlboro (MD); On-site; USD 94,000 - 155,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement & PTO

Life Insurance & Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom is seeking a Program Manager to drive transformation within Supply Chain Operations, with a focus on NELO and NextGen WMS initiatives. You will partner with site leadership and cross-functional teams to plan, govern, and execute programs using Nordstrom's project management standards.

The role requires strong communication from VP level to frontline teams, a mix of strategic planning and hands-on delivery, and travel about 15%+.

Qualifications

• Bachelor's degree in supply chain, engineering, information systems, or similar field.
• 3+ years of program management experience with demonstrated successful program delivery.
• Supply chain expertise in retail or consumer goods with focus on logistics/distribution and store ops.
• Project management certification (PMP) preferred or equivalent experience.
• Experience delivering large-scale programs including software implementations or facility programs.

Responsibilities

• Program management: develop program tracking and updates for leadership; maintain project documentation and governance.
• Stakeholder engagement and communication with internal and external partners; maintain effective communication across levels.
• Change management: lead NELO and WMS change strategy and execution; develop site communication plans.
• Operational collaboration: support build, testing, training, and change activities.
• Performance analysis: analyze KPIs, support incident tracking with WMS and Manhattan Associates.
• Cross-functional integration and KPI monitoring to support program execution.
• Travel required 15%+.

Skills

Program management

Change management

Stakeholder engagement

Performance analysis

Cross-functional collaboration

Education

Bachelor's degree in supply chain or related field

Job description

Nordstrom is seeking a Program Manager to drive transformation within Supply Chain Operations, with a focus on NELO and NextGen WMS initiatives. You will partner with site leadership and cross-functional teams to plan, govern, and execute programs using Nordstrom's project management standards.

The role requires strong communication from VP level to frontline teams, a mix of strategic planning and hands-on delivery, and travel about 15%+.