Program Manager II, Development and Improvement - Medical College Physicians

Medical College of Wisconsin; Milwaukee (WI); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

403B Retirement Package

Vacation and paid holidays

Job summary

The Medical College of Wisconsin is seeking an experienced program leader to manage and guide the Administrative Fellowship program, driving cross-functional improvement and alignment with strategic goals. This hybrid role requires 40% remote work and 60% onsite in the Milwaukee metro area, supervising fellows, coordinating recruitment, onboarding, and program operations.

You will collaborate with clinical departments and operational leaders to advance performance improvement, data management,

Qualifications

• Minimum 8 years of related experience.
• Master's degree preferred.
• Excel experience and staff supervision experience preferred.
• Strong communication and data management skills.

Responsibilities

• Manage program timeline and deadlines for deliverables.
• Ensure compliance with regulatory and institutional policies.
• Oversee data collection, analysis, and dissemination.
• Coordinate development of program materials, websites, forms, and reports.
• Oversee comprehensive databases and files related to the program.
• Organize meetings, site visits, and events; report progress to stakeholders.
• Supervise Administrative Fellows and coordinate recruitment/onboarding.
• Develop and maintain pipeline of post-fellowship opportunities.
• Partner with cross-functional teams and external partners to sustain the program.

Skills

Project management

Leadership supervision

Data management

Communication

Excel

Organizational skills

Cross-functional collaboration

Education

Master's degree

Tools

Microsoft Office

Job description

Work independently under the direction of the Practice Director, Development and Improvement to manage and lead the coordinated activities of the F&MCW Administrative Fellowship program. Provide direction and guidance to the team to facilitate the achievement of the program’s goals. Lead improvement and change activities in alignment of strategic, cross-functional efforts.

Hybrid Work Arrangement

40% Remote, 60% Onsite, must reside in the metro Milwaukee, WI area.

Primary Responsibilities

General

• Maintain program timeline including tracking deadlines for program deliverables.
• Ensure compliance with regulatory and institutional policies.
• Oversee the collection, analysis, and dissemination of program data.
• Coordinate the development of program materials including educational materials, marketing materials, websites, forms, and reports.
• Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program.
• Organize internal and external meetings, site visits, and special events
• Ensure program data and progress are reported to program stakeholders.
• Participate on appropriate committees relevant to the advancement of the program and the profession or area of research.
• Cultivate and maintain excellent working relationships with FT, CP, and MCW clinical departments.

Administrative Fellow Program

• Actively supervise, mentor, and provide performance feedback to Administrative Fellows.
• Lead recruitment and onboarding processes for Administrative Fellows.
• Administer the project intake and assignment processes and coordinate efforts with other project management resources.
• Develop and maintain pipeline of post-fellowship job opportunities.
• Continuously improve and sustain program through internal and external partnerships.

Practice Improvement

• Facilitate complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress.
• Serve as content expert, mentor, and coach for specialty problem-solving, process improvement, and change management methodology and best practices.
• Collaborate with operational leaders, project teams, and stakeholders to incorporate problem-solving and change methodologies into projects and daily work.

Knowledge – Skills – Abilities

• Knowledge of technical, business, consultation, project management, and cultural awareness.
• Customer focus, building trust, communication, critical thinking, and influencing skills.
• Strong verbal, written, and interpersonal skills.
• Strong understanding and application of data management methods.
• Proficient in Microsoft Office, specifically excel.
• Excellent organizational skills to manage project documentation, schedules, and timelines efficiently.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Experience: 8 years

Preferred Education: Master's degree

Preferred Experience: Excel experience. Staff Supervision experience. Prior experience with formal leadership development programs and/or Administrative Fellowship programs strongly preferred.

Benefits

• Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options
• 403B Retirement Package
• Competitive Vacation and Paid Holidays offered
• Tuition Reimbursement
• Employee & Family Assistance Program (EFAP)
• Pet Insurance
• On campus Fitness Facility, offering onsite classes
• Additional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.