Program Manager II, Development and Improvement - Medical College Physicians

Medical College of Wisconsin; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare Coverage

403B Retirement

Vacation & Holidays

Tuition Reimbursement

Paid Parental Leave

EFAP

Pet Insurance

Onsite Fitness Facility

Discounts

Job summary

The Medical College of Wisconsin (MCW) in Milwaukee seeks an Administrative Fellow to lead and coordinate the Fellow program under the Practice Director, Development and Improvement. The role combines program management, data analysis, and cross‑functional collaboration to advance performance and strategic initiatives.

The position offers a hybrid work arrangement (40% remote, 60% onsite) and requires a bachelor's degree and substantial experience; a master's degree and prior leadership

Qualifications

• Minimum educated with a Bachelor's degree.
• Minimum 8 years of experience.
• Master's degree preferred.
• Excel experience and staff supervision valued.
• Leadership development program experience preferred.

Responsibilities

• Manage and lead the Administrative Fellowship program under the Practice Director, Development and Improvement.
• Maintain program timeline and track deadlines for deliverables.
• Oversee data collection, analysis, and dissemination for the program.
• Develop and maintain program materials, websites, forms, and reports.
• Oversee databases and files related to the program; organize meetings and site visits.
• Report progress to program stakeholders and participate on relevant committees.
• Supervise and mentor Administrative Fellows; lead recruitment and onboarding.
• Drive continuous improvement and partnerships to sustain the program.

Skills

Project management

Leadership

Data analysis

Communication

Problem solving

Excel

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

PowerPoint

Outlook

Job description

Summary

Work independently under the direction of the Practice Director, Development and Improvement to manage and lead the coordinated activities of the F&MCW Administrative Fellowship program. Provide direction and guidance to the team to facilitate the achievement of the program's goals. Lead improvement and change activities in alignment of strategic, cross-functional efforts.

Hybrid Work Arrangement

40% Remote, 60% Onsite, must reside in the metro Milwaukee, WI area.

Primary Responsibilities

• Maintain program timeline including tracking deadlines for program deliverables.
• Ensure compliance with regulatory and institutional policies.
• Oversee the collection, analysis, and dissemination of program data.
• Coordinate the development of program materials including educational materials, marketing materials, websites, forms, and reports.
• Oversee the development, implementation, and maintenance of comprehensive databases and files related to the program.
• Organize internal and external meetings, site visits, and special events.
• Ensure program data and progress are reported to program stakeholders.
• Participate on appropriate committees relevant to the advancement of the program and the profession or area of research.
• Cultivate and maintain excellent working relationships with FT, CP, and MCW clinical departments.

Administrative Fellow Program:

• Actively supervise, mentor, and provide performance feedback to Administrative Fellows.
• Lead recruitment and onboarding processes for Administrative Fellows.
• Administer the project intake and assignment process(es) and coordinate efforts with other project management resources.
• Develop and maintain pipeline of post-fellowship job opportunities.
• Continuously improve and sustain program through internal and external partnership(s).

Practice Improvement:

• Facilitate complex, cross-functional improvement teams to address performance improvement goals; effectively utilize relationships to facilitate progress within teams; use effective facilitation tools to encourage participation and enhance project progress.
• Serve as content expert, mentor, and coach for specialty problem-solving, process improvement, and change management methodology and best practices.
• Collaborate with operational leaders, project teams, and stakeholders to incorporate problem-solving and change methodologies into projects and daily work.

Knowledge - Skills - Abilities

• Knowledge of technical, business, consultation, project management, and cultural awareness.
• Customer focus, building trust, communication, critical thinking, and influencing skills.
• Strong verbal, written, and interpersonal skills.
• Strong understanding and application of data management methods.
• Proficient in Microsoft Office, specifically Excel.
• Excellent organizational skills to manage project documentation, schedules, and timelines efficiently.

Qualifications

Appropriate experience may be substituted for education on an equivalent basis.

Minimum Required Education: Bachelor's degree

Minimum Required Experience: 8 years

Preferred Education: Master's degree

Preferred Experience: Excel experience. Staff Supervision experience. Prior experience with formal leadership development programs and/or Administrative Fellowship programs strongly preferred.

#LI-RT1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.

Benefits

• Outstanding Healthcare Coverage, including Health, Vision, and Dental.
• 403B Retirement Package.
• Competitive Vacation and Paid Holidays.
• Tuition Reimbursement.
• Paid Parental Leave.
• Employee & Family Assistance Program (EFAP).
• Pet Insurance.
• On campus Fitness Facility with onsite classes.
• Additional discounted rates on items such as select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment.

For a brief overview of our benefits see: Benefits Overview

For a full list of positions see: MCW Careers

Mission & Values

At MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring - Collaborative - Curiosity - Inclusive - Integrity - Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.

Equal Opportunity Employer

The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.