Program Manager, Health Justice Mobile

Community Healthcare Network, Inc; New York, Northern (NY, KY); Hybrid; USD 77,000 - 104,000; Full time

Job summary

Community Healthcare Network seeks a Program Manager, Health Justice Mobile to lead the day-to-day operations of the health access program serving individuals transitioning from the criminal legal system in Brooklyn and NYC. You will coordinate mobile unit services, staff, and partnerships to ensure trauma-informed, patient-centered care.

The role requires a bachelor’s degree in a related field and at least four years of program management experience, with preference for health/community

Qualifications

• 4+ years of program management experience in health/community settings.
• Experience serving underserved or justice-involved populations preferred.

Responsibilities

• Provide leadership and operational management of the Health Justice Mobile Program.
• Collaborate with Facilities, Operations and Medical Affairs to develop and implement work plans and deliverables.
• Oversee mobile unit operations, patient registration, scheduling, and service coordination.
• Supervise staff and support training and professional development.
• Liaise with community partners (e.g., Fortune Society) to coordinate services and ensure continuity of care.
• Oversee data collection, reporting and quality assurance to support continuous improvement.

Skills

Program management

Education

Bachelor’s degree in public health / health administration

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Program Services New York, NY, US

Salary: $90,000.00 Annually

WHO WE ARE:

Community Healthcare Network (CHN) is a not-for-profit organization providing more than 65,000 New Yorkers with primary and behavioral healthcare, dental, nutrition, wellness, and needed support services.

Our network is made up of 14 federally qualified health centers throughout Brooklyn, the Bronx, Queens, and Manhattan, along with a fleet of mobile vans that bring health services to underserved people in need throughout New York City. We provide judgment-free, high-quality healthcare, without regard to race, religion, orientation, gender identity, immigration status or ability to pay. We turn no one away.

WHAT WE OFFER:

Growth and development:Access to various healthcare professionals and benefits to deepen understanding and interest in the various disciplines involved in community health programming.

Supportive Team culture:Be a part of an interdisciplinary environment where your ideas and work are valued and encouraged.

Comprehensive benefits: Including health, dental and vision insurance, retirement plans, employee assistance programming and more.

POSITION SUMMARY:

The Program Manager, Health Justice Mobile is responsible for the day-to-day operational leadership, coordination, and oversight of Community Healthcare Network's (CHN) Health Justice Mobile Program. The program delivers comprehensive healthcare services to individuals transitioning from the criminal legal system, with a focus on patients leaving arraignment court in Brooklyn and experiencing barriers to accessing care.

The Program Manager oversees mobile unit operations, staff, program implementation, patient engagement, community partnerships, data and reporting activities, and compliance with regulatory, contractual, and agency requirements. Serving as CHN's primary liaison with the Fortune Society and other community stakeholders, the Program Manager ensures continuity of care, linkage to services, and achievement of program goals through a patient-centered, trauma-informed, culturally responsive approach. Assigned days and shifts are determined in advance; the Program Manager is expected to maintain flexibility to support the unit's operating calendar.

This position is funded through the Brooklyn District Attorney’s Office and continued employment with CHN is contingent upon the availability of funds.

DUTIES AND RESPONSIBILITIES

• Provide overall leadership and operational management of the Health Justice Mobile Program.
• Under the supervision of the VP ID/ LGBTQ Programs work collaboratively with Facilities, Operations and Medical Affairs leadership to develop and implement program work plans, timelines, and deliverables in accordance with contract specifications and funding requirements.
• Develop, implement, and monitor program policies and procedures to ensure consistency with agency standards, regulatory requirements, patient confidentiality protocols, and best practices for the services delivered on the mobile unit, including primary care, HIV testing and treatment, PrEP/PEP, STI testing and treatment, mental health services, pregnancy testing and counseling, birth control services, emergency contraception, and sexual health education.
• Oversee day-to-day mobile clinic operations, including patient registration, eligibility verification, scheduling, patient flow, and service coordination.
• Supervise Health Justice Mobile Unit staff and support performance management, training, and professional development.
• Serve as CHN’s primary liaison to the Fortune Society and other community partners, coordinating services and resolving operational issues.
• Oversee referral, linkage, and follow-up processes to ensure continuity of care and successful connection to CHN and community-based services.
• Plan and oversee outreach, health education, and community engagement activities at mobile unit locations.
• Collaborate with providers, nurses, patient navigators, and interdisciplinary team members to ensure integrated service delivery.
• Oversee data collection, documentation, reporting, and quality assurance activities; analyze program data to support continuous quality improvement.
• Ensure operational readiness of the mobile unit, including supplies, maintenance coordination, safety inspections, and inventory management.
• Prepare and submit required reports, performance metrics, grant deliverables, and program evaluations.
• Comply with agency standards for professional conduct, ethics, safety, and service delivery.
• Perform other related duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED

• Bachelor's degree in public health, health administration, business administration, or a related field.
• Minimum of four (4) years of program management experience required, with preference given to health and/or community-based settings.
• Experience serving underserved, justice-involved, or vulnerable populations preferred.