- Manage multiple programs comprised of related initiatives and workstreams within the business unit
- Develop and maintain integrated marketing plans, timelines, milestones, and dependencies
- Provide leadership with end-to-end visibility into program status, risks, issues, and interdependencies
- Apply PMO standards, frameworks, and governance practices
- Support intake, prioritization, and capacity planning with leadership and functional teams
- Define scope of work and projected hours to inform resource planning and capacity for the Heart Haus in-house agency
- Drive cross-functional collaboration across key stakeholders
- Identify risks and mitigation strategies; escalation issues with options and recommendations
- Partner with Program Management peers on roles, responsibilities, and handoffs
- Use program and portfolio management tools to drive transparency and accountability
- Capture learnings and contribute to continuous improvement of PMO processes and ways of working
Requirements
- 5+ years of experience in program management, PMO, project management, or operational roles within a complex organization
- Experience managing large, cross-functional programs with multiple dependencies
- Experience supporting enterprise marketing, creative, digital, or business strategy organizations
- Proficiency in workflow tools and technology, including Workfront
- Strong understanding of PMO principles, governance models, and portfolio management practices
- Ability to influence and drive alignment in highly matrixed environments
- Strong organizational, communication, and problem-solving skills
- Experience in highly regulated or enterprise-scale environments preferred
- Familiarity with Workfront or similar program and portfolio management platforms preferred
- PMP, PgMP, SAFe, or equivalent certification preferred
- Bachelor's degree or equivalent (high school diploma plus 4 years of relevant experience) required
Core Competencies
Demonstrates expertise in program management and PMO practices, with a strong focus on cross-functional collaboration, risk management, and resource planning. Proficient in using program management tools to enhance transparency and accountability within complex organizational structures.
Highest-signal resume keywords
- Program Management
- PMO Standards
- Workfront Proficiency
- Cross-Functional Collaboration
- PMP Certification
ATS Optimization Keywords
Hard Skills
- Program Management
- Project Management
- Resource Planning
- Risk Management
- Portfolio Management
Soft Skills
- Organizational Skills
- Communication Skills
- Problem-Solving Skills
- Influencing Skills
Certifications & Qualifications
Industry Keywords
- Enterprise Marketing
- Creative Strategy
- Digital Strategy
- Governance Models
- Highly Regulated Environments
Tools & Technologies
- Workfront
- Program Management Tools