Enterprise Program Manager

Jobtailor; West Bend (WI); On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor is seeking a seasoned Program Manager to lead strategic programs across departments in a fast-paced environment. You will partner with executives to set objectives, KPIs, and success metrics, and deliver comprehensive program plans with clear timelines and status updates.

The role requires strong leadership, cross-functional collaboration, and a track record of managing large, complex programs. You will drive risk mitigation, process improvements, and stakeholder accountability while

Qualifications

• 7+ years of experience in program management, process improvement, strategic planning, and business operations.
• Bachelor's degree in Business, Management, or a related field (Master's preferred).
• PMP, PgMP, or similar certification is a plus.

Responsibilities

• Lead the planning, execution, and delivery of strategic programs across departments.
• Partner with executive leadership to define program objectives, KPIs, and success metrics.
• Develop and maintain program plans, timelines, and status reports.
• Identify and mitigate risks, resolve issues, and ensure alignment with broader business goals.
• Facilitate cross-functional collaboration, transparency, and stakeholder accountability.
• Coordinate with business units, technology teams, and external partners.
• Resolve cross-functional issues, clarify dependencies, and eliminate bottlenecks.
• Analyze program performance and implement process enhancements.
• Prepare executive-level presentations, reports, and program updates.
• Manage program budgets, resource allocation, and vendor relationships as needed.
• Track performance, analyze KPIs, and adjust programs as needed.
• Help manage organizational changes associated with programs.

Skills

Program management

Agile methodologies

Strategic planning

Process improvement

Leadership

Communication

Problem-solving

Stakeholder management

Change management

PMP

Education

Bachelor's degree in Business/Management or related field

Master's degree preferred

Job description

• Lead the planning, execution, and delivery of strategic programs across departments
• Partner with executive leadership to define program objectives, KPIs, and success metrics
• Develop and maintain program plans, timelines, and status reports
• Identify and mitigate risks, resolve issues, and ensure alignment with broader business goals
• Facilitate cross-functional collaboration, transparency, and stakeholder accountability
• Coordinate with business units, technology teams, and external partners
• Resolve cross-functional issues, clarify dependencies, and eliminate bottlenecks
• Analyze program performance and implement process enhancements
• Prepare executive-level presentations, reports, and program updates
• Manage program budgets, resource allocation, and vendor relationships as needed
• Track performance, analyze KPIs, and adjust programs as needed
• Help manage organizational changes associated with programs

Requirements

• 7+ years of experience in program management, process improvement, strategic planning, and business operations
• Knowledge of P&C insurance systems and products preferred
• Proven experience managing large, complex, cross-functional programs
• Analytical and problem-solving skills
• Strategic thinking and tactical execution ability
• Written and verbal communication skills for diverse audiences
• Proficiency in agile program management methodologies and tools
• Ability to lead and motivate teams, provide guidance, and foster collaboration
• Ability to work in a fast-paced, evolving environment with shifting priorities
• Ability to interact with business and technical resources for problem resolution
• Ability to maintain customer/client/sponsor satisfaction while maintaining project controls
• Bachelor's degree in Business, Management, or a related field
• Master's or similar advanced degree preferred
• PMP, PgMP, or similar project/program management certification is a plus

Core Competencies

Demonstrates expertise in program management, strategic planning, and process improvement, with a strong ability to lead cross-functional teams and manage complex programs effectively. Proficient in agile methodologies and skilled in analyzing performance metrics to drive program success.

Highest-signal resume keywords

• Program Management
• Agile Methodologies
• Strategic Planning
• Process Improvement
• P&C Insurance Knowledge

ATS Optimization Keywords

Hard Skills

• Program Planning
• KPI Development
• Risk Mitigation
• Performance Analysis
• Budget Management
• Resource Allocation
• Vendor Management
• Cross-Functional Collaboration
• Process Enhancement
• Executive-Level Reporting

Soft Skills

• Analytical Skills
• Problem-Solving
• Strategic Thinking
• Written Communication
• Verbal Communication

Certifications & Qualifications

• PMP
• PgMP

Industry Keywords

• Business Operations
• Stakeholder Accountability
• Organizational Change Management
• Complex Programs
• Customer Satisfaction