Program Manager, Devices Beta & Launch Readiness

Amazon Inc.; Sunnyvale (CA); On-site; USD 82,000 - 143,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Devices Beta Team is seeking an experienced Program Manager to lead programs validating customer experience during the product development cycle. You will work with end users and a wide range of internal teams to develop strategy and execute the program to confirm readiness to launch.

You will be a hands-on contributor to support and troubleshoot issues, and help scale processes. Our team collaborates across product and engineering to ensure feedback flows, track status, and drive

Qualifications

• 3+ years of program or project management experience.
• 3+ years of defining and implementing process improvements using data.
• Advanced Excel skills (Pivot Tables, VLookup) and SQL.
• Experience using data/metrics to drive improvements.
• Cross-functional collaboration with tech and non-tech teams.

Responsibilities

• Build and execute programs to validate customer experience during product development.
• Collaborate with end users and internal teams to set strategy and drive launch readiness.
• Serve as hands-on contributor to support, troubleshoot, and resolve issues.
• Track status, communicate progress, and drive issues to resolution.
• Identify opportunities for improvements and implement scalable processes and tools.

Skills

Program management

Cross-functional collaboration

Data-driven decision making

Tools

Excel

SQL

Job description

Amazon Devices Beta Team is seeking an experienced Program Manager to lead programs validating customer experience during the product development cycle. You will work with end users and a wide range of internal teams to develop strategy and execute the program to confirm readiness to launch.

You will be a hands-on contributor to support and troubleshoot issues, and help scale processes. Our team collaborates across product and engineering to ensure feedback flows, track status, and drive