Global Launch & Cross-Platform Program Lead

Amazon; Bellevue (WA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon, Bellevue, WA, is seeking a Senior Program Manager to scale product execution and operational rigor across global marketplaces. You will build mechanisms, drive cross-functional alignment, and own end-to-end delivery of customer-facing experiences.

You will synthesize voice-of-the-customer insights, set success metrics, and drive frameworks to evaluate launches while maintaining a fast, high-velocity environment with quality and customer impact at the forefront.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Build and own scalable launch-readiness and governance mechanisms.
• Drive global parity with clear timelines and accountability across marketplaces.
• Synthesize customer signals into actionable product priorities.
• Set a high bar for measurement and outcomes across launches.
• Identify quick CX experiments and ongoing improvements.
• Foster think-big mechanisms for ideation and cross-org inspiration.
• Drive peak readiness, compliance, and operational health for critical experiences.
• Present insights to leadership through planning inputs and reviews.

Skills

Program management

Data-driven improvements

Stakeholder communication

Education

Master's degree or MBA

Tools

General AI tools

Job description

Amazon, Bellevue, WA, is seeking a Senior Program Manager to scale product execution and operational rigor across global marketplaces. You will build mechanisms, drive cross-functional alignment, and own end-to-end delivery of customer-facing experiences.

You will synthesize voice-of-the-customer insights, set success metrics, and drive frameworks to evaluate launches while maintaining a fast, high-velocity environment with quality and customer impact at the forefront.