Assistant Program Manager, Developmental Services (Evenings)

Bay Cove Human Services; Massachusetts; On-site; USD 28,000 - 34,000; Full time

Job summary

Bay Cove Human Services is seeking an Assistant Program Manager to assist with day-to-day administration, programming, and operations of the assigned community-based Developmental Service program(s). The role supports Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership.

This non-exempt position collaborates with Program Manager and staff to ensure safety, documentation, and compliance, while coordinating medical appointments and program

Qualifications

• 1–3 years of experience in a human service setting or related field.
• CPR/SFA, MAP, and Mandt training within 90 days of hire.
• Current driver’s license.
• Reading, writing, communication, and computer literacy to perform agency functions.
• Use of personal cell phone and/or vehicle.

Responsibilities

• Strict adherence to program model and quality protocols; support Program Manager and staff as needed.
• Exercise clinical judgement in observing, supporting, resourcing and communicating.
• Model and reinforce activities of daily living, hygiene, budgeting, safety.
• Develop program activities to reinforce skills using teachable moments.
• Be knowledgeable about safety procedures including crisis assessment and intervention.
• Arrange, accompany, track, and follow up on medical, dental, and psychiatric appointments or leisure activities.
• Maintain programmatic documentation.
• Provide specialized training to individuals and coworkers on an assigned basis.
• Assist with program systems and platforms (Dayforce, eHana, Relias, HCSIS) for communication and compliance.
• Performs other duties and projects as assigned.

Skills

CPR/SFA

MAP training

Mandt training

Reading/Writing/Communication

Computer literacy

Driver's license

Education

Associates degree in Human Services

Tools

Dayforce

eHana

Relias

HCSIS

Job description

Bay Cove Human Services is seeking an Assistant Program Manager to assist with day-to-day administration, programming, and operations of the assigned community-based Developmental Service program(s). The role supports Bay Cove’s mission by providing effective and compassionate services and through advocacy and leadership.

This non-exempt position collaborates with Program Manager and staff to ensure safety, documentation, and compliance, while coordinating medical appointments and program