Program Manager – Demand Response & EV Charging (Hybrid)

Eversource; Westwood (MA); Hybrid; USD 114,000 - 127,000; Full time

Job summary

Eversource is seeking a Program Manager, Customer Load Flexibility, to lead demand response pilot implementations from its Westwood, MA office. You will drive coordination across departments, manage vendors, and report results to senior leadership.

The role requires strong program management, stakeholder communication, and technical comprehension of energy systems, with a hybrid office schedule in Massachusetts.

Qualifications

• Bachelor’s degree in a technical discipline (engineering, environmental, renewable energy) or related field.
• At least five years of relevant experience, including successful project/program management.
• Experience managing complex and cross-functional projects across departments.
• PMP certification preferred.

Responsibilities

• Manage delivery of local demand response pilot programs, including outreach, enrollment, and reporting.
• Coordinate cross-functional collaboration to translate system needs into program strategy.
• Collaborate with Demand Response and Managed Charging team to finalize design and incentives.
• Identify and bring together stakeholders to resolve cross-functional issues.
• Lead procurement and management of third-party vendors.
• Establish processes for pilots, including tracking, reporting, and settlement.
• Develop and track pilot goals, metrics, and learnings.
• Prepare and present program status updates to senior management.
• Contribute to regulatory filings, reporting and testimony.
• Represent Eversource at stakeholder meetings and regulatory proceedings.

Skills

Program management

Cross-functional collab

Budget management

Vendor management

Stakeholder comms

Problem solving

DER knowledge

Microsoft Office

Education

Bachelor’s degree in technical discipline or related field

Master’s degree desirable

PMP certification

Tools

Microsoft Office

Job description

Eversource is seeking a Program Manager, Customer Load Flexibility, to lead demand response pilot implementations from its Westwood, MA office. You will drive coordination across departments, manage vendors, and report results to senior leadership.

The role requires strong program management, stakeholder communication, and technical comprehension of energy systems, with a hybrid office schedule in Massachusetts.