Program Manager, Demand Response & EV Charging

Eversource Energy; Westwood (MA); Hybrid; USD 114,000 - 127,000; Full time

Job summary

Eversource Energy in Westwood, MA seeks an energetic Program Manager, Customer Load Flexibility, to guide demand response pilots within the ESMP portfolio. You will lead cross‑functional collaboration, manage vendors, and drive design and incentives for ConnectedSolutions+ and Managed Charging+ initiatives.

The role requires coordinating with Energy Efficiency, System Planning, Grid Modernization, Electric Operations, Engineering, IRP, Procurement and Legal, delivering metrics and executive

Qualifications

• 5+ years of relevant program management experience managing cross-functional initiatives.
• Experience translating system needs into demand response program strategy/design.
• Strong written and verbal communication with senior leadership.
• Ability to manage multiple tasks in a dynamic environment to meet deadlines.
• Proficiency with Microsoft Office and data-driven reporting.

Responsibilities

• Manage delivery of local demand response pilot programs, including outreach, enrollment, vendor management, budget, invoicing, settlement and reporting.
• Coordinate cross-functional collaboration across Energy Efficiency, System Planning, Grid Modernization, Electric Operations, Engineering, IRP, Procurement, and Legal.
• Collaborate with DR and Managed Charging teams to finalize offering design and incentives, and incorporate learnings.
• Identify and align internal/external stakeholders to resolve cross-functional issues.
• Lead procurement and management of third-party vendors supporting load flexibility solutions.
• Establish processes for pilots including tracking, reporting and customer-facing guidance.
• Prepare and present program status updates to senior management and external audiences.
• Contribute to regulatory filings, reporting and testimony.

Skills

Program management

Cross-functional collaboration

Vendor management

Budget management

Microsoft Office

Problem solving

Energy efficiency concepts

Education

Bachelor's degree in technical discipline

Masters desirable

PMP certification preferred

Job description

Eversource Energy in Westwood, MA seeks an energetic Program Manager, Customer Load Flexibility, to guide demand response pilots within the ESMP portfolio. You will lead cross‑functional collaboration, manage vendors, and drive design and incentives for ConnectedSolutions+ and Managed Charging+ initiatives.

The role requires coordinating with Energy Efficiency, System Planning, Grid Modernization, Electric Operations, Engineering, IRP, Procurement and Legal, delivering metrics and executive