Utility Project Manager - Customer Care (Hybrid)

Eversource; Westwood (MA); Hybrid; USD 122,000 - 135,000; Full time

Job summary

Eversource is seeking a Project Manager (Customer Care) to lead construction activities for New Customer Connect Large Projects and DER/Solar Projects. You will manage schedules, budgets, and invoicing, coordinating with engineering, legal, and rights teams to ensure on-time, within-budget delivery.

The role requires strong leadership and communication skills to interact with customers and internal teams, with a hybrid work model and office presence as needed.

Qualifications

• Strong project management skills with ability to manage scope, schedule and budget.
• Customer service orientation with ability to interface with customers and internal teams.

Responsibilities

• Provide overall management of construction projects including coordination with internal teams and customers.
• Track budget, schedule, and invoicing; manage Licenses and Easements with Legal and Rights teams.
• Present financial status and economics of projects to stakeholders.

Skills

Project management

Customer service

Leadership

Communication

Electrical grid knowledge

Tools

Maximo

Power Track

PowerClerk

Omni

Adept

iTOA

Job description

Eversource is seeking a Project Manager (Customer Care) to lead construction activities for New Customer Connect Large Projects and DER/Solar Projects. You will manage schedules, budgets, and invoicing, coordinating with engineering, legal, and rights teams to ensure on-time, within-budget delivery.

The role requires strong leadership and communication skills to interact with customers and internal teams, with a hybrid work model and office presence as needed.