Program Manager, Community Impact & Partnerships

Back on My Feet; Indianapolis (IN); On-site; USD 55,000 - 70,000; Full time

Job summary

Back on My Feet Indianapolis is seeking an Program Manager to lead local program operations, volunteers, and partnerships focused on helping members obtain employment, housing, and stability. The PM reports to the Territory Director and oversees the chapter's day-to-day activities.

You will recruit and develop volunteers, manage partnerships with facilities, employers, and community groups, and ensure data integrity in Salesforce while advancing the organization's strategic anchors.

Qualifications

• Bachelor's degree, or equivalent combination of education, training, and 4+ years of relevant work experience.
• Volunteer management experience highly preferred.
• Ability to communicate effectively with diverse populations.
• Strong written and verbal communication skills, including excellent public presentation skills.
• Willingness and ability to travel to multiple locations within the assigned chapter and surrounding areas.
• Ability to adhere to an unconventional work schedule (e.g., morning Circle Ups starting between 5:00–5:30am; occasional evening and weekend activities).
• Understanding of homelessness, social services, recovery, and the nonprofit landscape preferred.
• Proficiency with technology required, including CRM or case management software (Salesforce preferred), Slack, Asana, Microsoft Office.
• Willingness to engage running as a personal practice.
• Ability to lift 50 pounds

Responsibilities

• Impact and Growth: Execute on growth strategy to grow the BoMF program in the assigned chapter and surrounding areas through new facility partners, deeper impact with current partners, and effective volunteer support and engagement.
• Volunteer Engagement and Management: Own the implementation and oversight of robust volunteer programs and services — individual and corporate — to drive sustainable growth and exceed engagement and employment targets.
• Recruit, train, manage, and retain volunteers to execute local program initiatives and exceed goals.
• Collaborate with centralized staff to ensure volunteers receive appropriate orientation and onboarding and understand and adhere to BoMF policies and procedures.
• Identify and fill ongoing volunteer needs, including recruitment and community awareness.
• Ensure volunteers have a shared understanding of the organization's vision and goals, and their opportunity to create impact.
• Partnerships: build and maintain effective relationships with facility partners, referral partners (training, education, workforce development, and other member resources), employment partners, and BoMF corporate partners as appropriate.
• Members: ensure consistent, ongoing member recruitment and onboarding activities at referral partner facilities to maintain and grow the member pipeline to meet and exceed goals.
• Workforce Development: successfully execute BoMF's Next Steps program — financial literacy and employment preparation workshops, coordination of employment services, direct member support, and volunteer assistance with job searching, interview preparation, employment referrals, housing navigation, and financial aid.

Skills

Volunteer management

Public speaking

Communication

Travel readiness

CRM experience (Salesforce)

Education

Bachelor's degree or equivalent

Tools

Salesforce

Slack

Asana

Microsoft Office

Job description

Back on My Feet Indianapolis is seeking an Program Manager to lead local program operations, volunteers, and partnerships focused on helping members obtain employment, housing, and stability. The PM reports to the Territory Director and oversees the chapter's day-to-day activities.

You will recruit and develop volunteers, manage partnerships with facilities, employers, and community groups, and ensure data integrity in Salesforce while advancing the organization's strategic anchors.