Program Manager-Commons at Grant -3

National Church Residences; North Carolina; On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical & Rx

Dental & Vision

Life & AD&D

Disability coverage

Voluntary benefits

FSA Dependent Care & Transportation

Well-being Program

Retirement Program 3-4-5

Tuition reimbursement

Paid Time Off & Holidays

Job summary

National Church Residences in Columbus, Ohio, seeks a Program Manager for Permanent Supportive Housing (PSH) to lead daily operations, ensure high-quality, person-centered services, and promote housing stability. The role focuses on HUD compliance, tenant engagement, and cross-division collaboration.

The ideal candidate will have a bachelor’s degree in social services with 3–5 years of PSH or related experience and strong leadership and communication skills. Travel required up to 50%.

Qualifications

• Bachelor’s degree in Social Work or related field; Master’s preferred.
• 3–5 years experience in supportive housing, homeless services, behavioral health, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First and best practices preferred.
• Strong leadership, communication, crisis intervention, and problem-solving skills.

Responsibilities

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

Skills

Leadership

Communication

Crisis intervention

Problem solving

Education

Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or related field

Master’s degree preferred

Tools

HMIS knowledge

HUD regulations knowledge

Housing First knowledge

Job description

Job Description:

Program Manager, Permanent Supportive Housing (PSH)

Location: Commons at Grant located in Columbus, Ohio

Division: Affordable Housing - PSH

Reports to: Clinical Director

Full time 40 hours a week

Lead. Inspire. Transform Lives.

National Church Residences is seeking a Program Manager, Permanent Supportive Housing (PSH) to oversee the daily operations of supportive housing programs serving individuals and families experiencing chronic homelessness. This leadership role ensures high-quality, person-centered services while promoting housing stability, regulatory compliance, and positive resident outcomes.

What You’ll Do

• Lead and supervise PSH staff through coaching, performance management, and professional development.

• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.

• Monitor program performance, documentation, occupancy, and housing stability outcomes.

• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.

• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.

• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

What You’ll Bring

• Bachelor’s degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master’s preferred).

• 3–5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.

• Supervisory or leadership experience preferred.

• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.

• Strong leadership, communication, crisis intervention, and problem‑solving skills.

Why Join National Church Residences?

At National Church Residences, you’ll make a meaningful impact by helping individuals and families achieve long‑term housing stability while leading a dedicated team committed to compassionate, person‑centered care.

Travel: Up to 50%

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx– 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.

• Dental&Vision coverage for you and your family with Nationwide providers.

• Company providedLife & ADD insurance and Disability coverage.

• Voluntary benefits such as Life & ADD for you and your family, AccidentInsurance,HospitalIndemnity,CriticalIllness, andPet Coverage.

• Flexible Spending Accountsfor Dependent Care (with company match) and Transportation & Parking .

• Well-being Programs including an enhanced EAP with mental health and work‑lifesupport,tobaccocessation, andWell‑Being Your Way which offers up to $1000/year in rewards & reimbursements!

• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over timeand an_additional_company match up to 5% when you contribute your own funds!

• Reimbursement for Tuition expenses.

• Paid Time Off**(PTO) and9 paid Holidays.**

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.