Program Manager

National Church Residences; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life insurance

Retirement plan

Tuition reimbursement

PTO & holidays

Well-being program

Job summary

National Church Residences is seeking a Program Manager for Permanent Supportive Housing at Commons at Grant in Columbus, OH. You will lead a PSH team, ensure HUD/compliance, and collaborate with healthcare and housing partners to promote housing stability and resident well-being.

Requirements include a relevant bachelor's degree (master's preferred) and 3–5 years in supportive housing or related social services.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field; Master’s preferred.
• 3-5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.
• Strong leadership, communication, crisis intervention, and problem-solving skills.

Responsibilities

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

Skills

Staff supervision

HUD regulations

HMIS experience

Housing First

Crisis intervention

Leadership

Communication

Education

Bachelor's degree in Social Work

Bachelor's degree in related field

Master's degree preferred

Job description

Job Description: Program Manager, Permanent Supportive Housing (PSH) Location: Commons at Grant located in Columbus, Ohio Division: Affordable Housing - PSH Reports to: Clinical Director Full time 40 hours a week Lead. Inspire. Transform Lives.

Travel: Up to 50%

What You'll Do

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

What You’ll Bring

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master's preferred).
• 3-5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.
• Strong leadership, communication, crisis intervention, and problem-solving skills.

Why Join National Church Residences?

At National Church Residences, you'll make a meaningful impact by helping individuals and families achieve long-term housing stability while leading a dedicated team committed to compassionate, person-centered care.

Benefits & Total Reward Package

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Complimentary Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100% for four weeks. Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and 9 paid Holidays.
• Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

National Church Residences serves more than 46,000 seniors through our array of housing and health care services.

Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home.

With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators.

We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.

National Church Residences believes in finding, recruiting, developing, and rewarding talent.

We hire people with the greatest potential and then we give them the resources they need to do their best work and grow.

Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels.

Your best career move starts with National Church Residences.