Program Manager

nationalchurchresidences; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

3–4–5 Retirement Program

Paid Time Off

9 holidays

Tuition reimbursement

Job summary

National Church Residences seeks a Program Manager for Permanent Supportive Housing (PSH) in Columbus, Ohio. You will lead PSH staff, oversee daily operations, ensure HUD and CoC compliance, and promote housing stability and positive resident outcomes.

This leadership role partners with healthcare providers, behavioral health partners, and community agencies, emphasizing Housing First and trauma-informed care.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or related field.
• 3–5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.

Responsibilities

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

Skills

Leadership

Communication

Crisis Intervention

Problem-Solving

Education

Bachelor's degree in Social Work or related field

Master's degree preferred

Tools

HUD regulations

HMIS

Housing First

Job description

Job Description:

Program Manager, Permanent Supportive Housing (PSH)

Location: Columbus, Ohio

Division: Affordable Housing - PSH

Reports to: Clinical Director

Full time 40 hours a week

Lead. Inspire. Transform Lives.

National Church Residences is seeking a Program Manager, Permanent Supportive Housing (PSH) to oversee the daily operations of supportive housing programs serving individuals and families experiencing chronic homelessness. This leadership role ensures high-quality, person-centered services while promoting housing stability, regulatory compliance, and positive resident outcomes.

What You'll Do

• Lead and supervise PSH staff through coaching, performance management, and professional development.
• Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.
• Monitor program performance, documentation, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.
• Build strong relationships with healthcare providers, behavioral health partners, and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.

What You'll Bring

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master's preferred).
• 3-5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.
• Strong leadership, communication, crisis intervention, and problem-solving skills.

Why Join National Church Residences?

At National Church Residences, you'll make a meaningful impact by helping individuals and families achieve long-term housing stability while leading a dedicated team committed to compassionate, person-centered care.

Travel: Up to 50%

In return, National Church Residences offers an excellent total reward package that includes:

• Medical & Rx - 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.
• Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.
• Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.
• Parental Leave paid at 100% for four weeks.
• Coverage begins first of the month following your date of hire!
• Dental & Vision coverage for you and your family with Nationwide providers.
• Company provided Life & ADD insurance and Disability coverage.
• Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.
• Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking .
• Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
• 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
• Reimbursement for Tuition expenses.
• Paid Time Off (PTO) and 9 paid Holidays.

*Programs vary depending on Full Time, Part Time or Contingent Status.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.