Program Manager

National Church Residences; Columbus (OH); On-site; USD 60,000 - 82,000; Full time

Benefits offered by this job

Travel up to 50%

Health plan options

Parental leave

Job summary

National Church Residences in Columbus, OH, seeks a Program Manager for Permanent Supportive Housing (PSH) to lead daily operations and ensure high-quality, person-centered services for individuals and families experiencing chronic homelessness.

The role directs staff, monitors performance, and partners with health and community agencies to promote housing stability and best practices in Housing First and harm reduction.

Qualifications

• Bachelor's degree in Social Work, Human Services, Psychology, Public Health, or related field.
• Master's degree preferred.
• 3–5 years in supportive housing, homeless services, behavioral health, case management, or related social services.
• Supervisory or leadership experience preferred.
• Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices.

Responsibilities

• Lead and supervise PSH staff through coaching and development.
• Oversee daily program operations and ensure HUD/compliance.
• Monitor program performance, occupancy, and housing stability outcomes.
• Partner with Property Management to support lease compliance and tenancy.
• Build relationships with healthcare providers and community agencies.
• Promote Housing First, Trauma-Informed Care, and Harm Reduction.

Skills

Leadership

Communication

Crisis Intervention

Problem-Solving

Staff Coaching

Education

Bachelor's degree in Social Work

Master's degree preferred

Tools

HUD HMIS

Job description

Job Description:Program Manager, Permanent Supportive Housing (PSH)Location: Columbus, OhioDivision: Affordable Housing - PSHReports to: Clinical DirectorFull time 40 hours a weekLead. Inspire. Transform Lives.National Church Residences is seeking a Program Manager, Permanent Supportive Housing (PSH) to oversee the daily operations of supportive housing programs serving individuals and families experiencing chronic homelessness. This leadership role ensures high-quality, person-centered services while promoting housing stability, regulatory compliance, and positive resident outcomes.What You'll DoLead and supervise PSH staff through coaching, performance management, and professional development.Oversee daily program operations and ensure compliance with HUD, CoC, and organizational standards.Monitor program performance, documentation, occupancy, and housing stability outcomes.Partner with Property Management to support lease compliance, resident engagement, eviction prevention, and successful tenancy.Build strong relationships with healthcare providers, behavioral health partners, and community agencies.Promote Housing First, Trauma-Informed Care, and Harm Reduction best practices.What You'll BringBachelor's degree in Social Work, Human Services, Psychology, Public Health, or a related field (Master's preferred).3–5 years of experience in supportive housing, homeless services, behavioral health, case management, or related social services.Supervisory or leadership experience preferred.Knowledge of HUD regulations, HMIS, Housing First, and supportive housing best practices preferred.Strong leadership, communication, crisis intervention, and problem-solving skills.Why Join National Church Residences?At National Church Residences, you'll make a meaningful impact by helping individuals and families achieve long-term housing stability while leading a dedicated team committed to compassionate, person-centered care.Travel: Up to 50%In return, National Church Residences offers an excellent total reward package that includes:Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family.Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account.Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support.Parental Leave paid at 100% for four weeks.Coverage begins first of the month following your date of hire!Dental & Vision coverage for you and your family with Nationwide providers.Company provided Life & ADD insurance and Disability coverage.Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage.Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking.Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!Reimbursement for Tuition expenses.Paid Time Off (PTO) and 9 paid Holidays.*Programs vary depending on Full Time, Part Time or Contingent Status.Apply today and help create stronger communities through supportive housing.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.