Program Manager, All Stars, Greenfield

Clinical and Support Options, Inc; Greenfield (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health and dental coverage

Free CEUs

Paid time off

403B retirement savings plan

Job summary

Clinical & Support Options, Inc. seeks a Program Manager for the All-Stars therapeutic afterschool program in Greenfield.

The role oversees day-to-day operations, develops activities, and ensures services for youth ages 6-11 with emotional challenges, blending psycho-educational groups with community activities. The position involves recruiting and training staff with the Program Director, monitoring DMH contract compliance, and maintaining fidelity to evidence-based models while delivering

Qualifications

• Clinical Master's degree with three years of relevant experience including supervisory experience.
• Clinical license (preferred).
• Experience working with children, adolescents and families.
• Valid driver's license and reliable transportation.

Responsibilities

• Oversee day-to-day operations of the All-Stars afterschool program.
• Develop ongoing activities, including onsite and community events.
• Recruit, hire, and train staff with the Program Director.
• Ensure compliance with DMH contract requirements.
• Maintain fidelity to evidence-based models.
• Provide direct clinical services and trauma-informed assessments.
• Lead family support planning and referrals to therapeutic services.
• Coordinate with families, youth workers, and other staff.
• Participate in meetings with DMH and community partners.
• Collect data and generate program reports.

Skills

Clinical leadership

Bilingual

Communication

Education

Clinical Master's degree

Clinical license (preferred)

Job description

CSO is looking for a Program Manager for our All-Stars therapeutic afterschool program for children in Greenfield.

The All-Stars program provides psycho-educational and recreational groups with activities occurring both at the program and in the community. All-Stars blends evidence-based models with a holistic, creative approach to support youth (ages 6-11) with emotional challenges. Our goal is to strengthen resiliency and help youth develop skills in emotional regulation, mindfulness, social engagement, and interpersonal skills.

As an All-Stars Program Manager:

You will:

• Provide oversight of day-to-day After School program operations
• Develop ongoing program activities, including onsite group and community activities
• Manage the recruitment, hiring and training of staff in collaboration with the Program Director
• Monitor compliance with DMH contract requirements
• Ensure fidelity to evidence-based models
• Provide direct services to therapeutic day program/after school program families and youth
• Provide on-site or home-based clinical support as needed
• Perform trauma informed intake assessments and complete clinical assessments
• Lead development of Family Support Plans
• Assist in referral to ongoing therapeutic services; lead on site groups for families and/or youth
• Participate in community-based group activities; assist in planning appropriate activities
• Ensure provision of EBP's as part of program activities; maintain training and proficiency in models
• Participate in collaborative care planning and case management together with families, Youth support workers and other program staff
• Consult and collaborate with other professionals providing services to clients
• Participate in treatment planning, team meetings, in-service trainings, and other required meetings
• Conduct regular staff meetings for program as appropriate
• Participate in ongoing meetings at DMH, community partners, etc. to develop and maintain positive working relationships and to maintain effective service delivery
• Work with supervisor on short- and long-range program planning and development
• Collect, record, and distribute statistical information and generate reports as necessary

Your Background:

• Clinical Master's degree with three years of relevant experience including some supervisory experience
• Clinical license (preferred)
• Experience working with children, adolescents and families
• Valid driver's license and reliable transportation

Bilingual candidates are strongly encouraged to apply.

We also seek applicants who embody CSO's values by being:

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively priority setting
• Conscientious -- taking accountability and applying feedback

What We Offer:

Competitive salaries, full health and dental coverage, free CEUs for in-house training, ample paid time off, a 403B retirement savings plan, employee referral bonuses, group rate supplemental insurances, a premier employee assistance program, personal cell phone plan discounts, and a flexible, supportive work environment fostering collaboration.

Our Agency:

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

CSO was voted a "Healthcare Industry Top Workplace" in 2023, 2024 and 2025. We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

CSO offers Training in: Trauma Informed Care, Motivational Interviewing, Mindfulness Skills and more.