Resident Support Ambassador - Temporary

The Salvation Army Southern CA Division; Los Angeles (CA); On-site; USD 55,104,000 - 63,370,000; Full time

Job summary

The Salvation Army Southern California Division is seeking a Client Ambassador to oversee residents, handle check-ins and discharges, and report on resident status to the Program Manager and Case Manager.

The role involves documenting progress, assisting staff with records, and maintaining a secure, respectful environment for all clients. A valid CA driver’s license and English proficiency are required.

Qualifications

• High School Diploma or GED required; AA/BA highly preferred.
• Must possess a valid Class C California Driver’s License.
• Must pass criminal background check for employment.
• Must read, write, speak, and understand English.
• At least 18 years of age.

Responsibilities

• Provide professional, compassionate, and safe care for all residents.
• General monitoring to maintain a safe, quiet, and friendly atmosphere.
• Explain rules and procedures to all clients.
• Ensure client adherence to program policies and procedures.
• Complete intakes as needed.
• Enter and update HMIS data as needed.
• Complete daily logs and end-of-shift reports to supervisor.
• Monitor the house and residents; report incidents and injuries.
• Maintain resident confidentiality at all times.
• Assist Case Managers with documentation and discharge tracking.

Skills

Cultural sensitivity

Homelessness awareness

TB testing

Infection control

CPR/First Aid

Education

High school diploma or GED

AA/B.A. preferred

Job description

The Salvation Army Southern California Division is seeking a Client Ambassador to oversee residents, handle check-ins and discharges, and report on resident status to the Program Manager and Case Manager.

The role involves documenting progress, assisting staff with records, and maintaining a secure, respectful environment for all clients. A valid CA driver’s license and English proficiency are required.