Program Manager

Angelic Place LLC; Virginia (MN); On-site; USD 65,000 - 85,000; Full time

Job summary

Angelic Place LLC in Virginia is seeking a Program Manager to oversee day-to-day operations of one or more adult residential group homes serving individuals with IDD/SMI. You will lead staff, ensure safety, and maintain regulatory compliance with Virginia DBHDS regulations and HCBS requirements.

The role emphasizes person-centered service delivery, community integration, and staff development, with responsibilities including monitoring training, maintaining records, and coordinating with

Qualifications

• Experience in supervising residential staff
• Knowledge of IDD/SMI services and HCBS requirements
• Strong record-keeping and data management skills

Responsibilities

• Oversee day‑to‑day operation of one or more residential group homes
• Ensure safety and compliance with Virginia DBHDS regulations
• Monitor staff performance, provide supervision and training
• Maintain emergency and resident records, progress notes, and training data
• Promote person‑centered planning and community integration
• Coordinate with administrators and external providers

Job description

Job Description

PROGRAM MANAGER – Group Home JOB DESCRIPTION

GENERAL:

Under the direct supervision of the Program Director, The Program Manager is responsible for the day‑to‑day management, administration, and operation of one or more adult community residential group homes serving individuals with intellectual and developmental disabilities (IDD), serious mental illness (SMI), or co‑occurring conditions. The Program Manager ensures the delivery of person‑centered, high‑quality services in accordance with Virginia DBHDS Chapter 105 Regulations, Medicaid Home and Community‑Based Services (HCBS) requirements, Human Rights regulations, and organisational policies.

The Program Manager provides leadership and supervision to residential staff, promotes health and safety, ensures regulatory compliance, and supports individuals in achieving maximum independence and community integration.

SPECIFIC:

The PROGRAM MANAGER will:

Administrative:

1. Monitor the group home according to the policies and procedures established by the Angelic Place Board of Directors and Administration.
2. Demonstrate sound fiscal management of individual accounts in accordance with established Angelic Place spending guidelines and procedures.
3. Notify the Program Director or Chief Operations Officer of household and maintenance needs.
4. Provide for the safety and security of individuals, staff, and property.
5. Encourage community awareness of the needs and capabilities of people with disabilities and individual programmes.
6. Assist with orientation and supervision of volunteers and all staff.
7. Protect the human rights of individuals and safeguard confidentiality.
8. Participate in staff meetings, in‑service training sessions, and assist as needed.
9. Establish and maintain appropriate relationships with staff, individuals, families, and other agencies and individuals dealing with the programme.
10. Use and further develop personal qualities such as flexibility, common sense, responsibility, problem solving, communication, initiative, and sense of humour.
11. Monitor data and progress on the individuals’ training programmes, including observation of staff during implementation.
12. Maintain current information on all materials such as emergency packets, individual records, face sheets, etc.

Programmatic:

1. Act as an appropriate role model.
2. Perform ongoing assessments of the service needs of individuals to include ISPs, quarterly reports and other assessments.
3. Counsel individuals and teach them how to define and solve problems by facilitating self‑expression and other means of communication.
4. Encourage integration of individuals into the community.
5. Teach individuals independent living skills, including, but not limited to: money management, food purchase and preparation, personal care, community mo