Program Manager

Wonderful; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Wonderful is seeking a Program Manager to lead the most complex, cross-company initiatives in our product organization, working directly with the Chief Product Officer. You’ll turn big priorities into plans with clear owners, dates and outcomes, and drive them to delivery.

As the first PM in the Office of the CPO, you’ll influence senior leaders across Product, R&D, Deployment, Sales and Marketing, raise risks early with proposed fixes, and ensure programs land in production on time.

Qualifications

• 5+ years of program management, technical program management, consulting, strategy or operations in tech.
• Track record of delivering complex, cross-functional programs from inception to delivery.
• Experience working directly with senior executives and influencing leaders without direct authority.
• Strong organizational, planning and prioritization skills, with the ability to run several programs at once.
• Enough technical understanding to work with engineering teams on scope, dependencies and trade-offs.
• Excellent written and verbal communication in English.
• AI-native, with demonstrated ability to use AI tools to plan, track and redesign workflows.

Responsibilities

• Own a portfolio of cross-company programs for the CPO, from the first ask to delivery.
• Turn high-level goals into end-to-end plans with scope, milestones, owners and dates.
• Drive execution across Product, R&D, Deployment, Sales and Marketing, in a matrix organization where you lead through influence.
• Identify risks and dependencies early, and bring them to the CPO with options and a recommendation.
• Coordinate product launches with customers: readiness across product, deployment, enablement and marketing.
• Support large strategic deals from the product side: align what was promised, what will be built and who delivers it.

Skills

Program management

Cross-functional delivery

Executive communication

Planning & prioritization

Technical understanding

English communication

AI-native

Job description

We are looking for a Program Manager to run the most complex, cross-company projects in Wonderful's product organization, working directly with our Chief Product Officer. This role is responsible for turning big priorities into plans with clear owners, dates and outcomes, and for driving them to delivery across Product, R&D, Deployment, Sales and Marketing.

Wonderful is growing fast, and the projects that matter most do not fit inside one team: a product launch that has to land with customers in several countries at once, a strategic deal that needs product, engineering and deployment working as one, a new way of working that every product group adopts. As the first Program Manager in the Office of the CPO, you will be the person who makes these happen: you take an ask from the CPO, build the plan, line up the people and see it through.

This is an execution role with real weight. You will work with senior leaders across the company, speak for the CPO's priorities in rooms he is not in, and be trusted to raise a problem early, with a proposed fix, rather than report it late.

Program Manage - What You'll Do

• Own a portfolio of cross-company programs for the CPO, from the first ask to delivery: internal programs, customer-facing launches and large strategic deals.
• Turn high-level goals into end-to-end plans with scope, milestones, owners and dates, and keep them current as things change.
• Drive execution across Product, R&D, Deployment, Sales and Marketing, in a matrix organization where you lead through influence.
• Identify risks and dependencies early, and bring them to the CPO with options and a recommendation.
• Coordinate product launches with customers: readiness across product, deployment, enablement and marketing, so that launches land on time and work in production.
• Support large strategic deals from the product side: align what was promised, what will be built and who delivers it, and track it to the customer's go-live.
• Run the product organization's operating rhythm: roadmap reviews, leadership updates, offsite and planning cycles, and follow up on every decision and action item.
• Make work visible across teams: clear status, shared tools and one source of truth for the CPO and leadership.
• Design measurements to track the impact of each program, and report progress, issues and risks to stakeholders in a timely way.
• Improve how the product organization plans and executes, and help the CPO turn what works into standard practice.
• Operate independently, think critically and communicate clearly with executive and technical audiences.

Who You Are

• 5+ years of program management, technical program management, consulting, strategy or operations experience in technology companies
• Track record of delivering complex, cross-functional programs from inception to delivery
• Experience working directly with senior executives and influencing leaders without direct authority
• Strong organizational, planning and prioritization skills, with the ability to run several programs at once
• Enough technical understanding to work with engineering teams on scope, dependencies and trade-offs
• Excellent written and verbal communication in English
• AI-native, with demonstrated ability to use AI tools to plan, track and redesign workflows

Preferred qualifications

• Background as an engineer, TPM, management consultant or chief of staff
• Experience with enterprise software launches or large B2B customer deployments
• Experience with AI or LLM-based products
• Experience working across several countries and time zones
• Experience in a fast-growing startup

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