Program Manager

The University of South Dakota Knudson School of Law; Sioux Falls (SD); On-site; USD 65,000 - 90,000; Full time

Job summary

PFBA is seeking a Program Manager to lead programs that support family-owned businesses across the region. You will plan, coordinate, and execute initiatives from concept through completion, ensuring alignment with PFBA’s strategic goals and delivering measurable impact.

The ideal candidate will be organized, collaborative, and comfortable working with family business leaders, professional advisors, board members, and partner organizations, while tracking progress and adapting to evolving needs.

Qualifications

• Strong project management, planning, and organizational skills.
• Excellent written and verbal communication skills.
• Experience preparing reports, presentations, or program documentation.
• Proficiency with Microsoft Office and project management tools.

Responsibilities

• Plan, develop, and manage PFBA programs, initiatives, and special projects from start to finish.
• Establish goals, timelines, deliverables, and success metrics.
• Coordinate logistics for programs, events, peer groups, and educational initiatives.
• Monitor progress and provide regular updates to leadership and stakeholders.
• Identify risks or challenges and recommend solutions to keep projects on track.

Skills

Project management

Communication

Reporting

MS Office

Tools

HubSpot CRM

Job description

Program Manager

The Program Manager plays a critical role in advancing PFBA’s mission by planning, coordinating, and executing programs and initiatives that support family-owned businesses across the region. This position manages projects from concept through completion, ensuring programs are delivered effectively, efficiently, and in alignment with PFBA’s strategic goals.

The ideal candidate is organized, collaborative, and comfortable working across stakeholders including family business leaders, professional advisors, board members, and partner organizations.

Key Responsibilities

Event Management

• Plan, develop, and manage PFBA programs, initiatives, and special projects from start to finish
• Establish project goals, timelines, deliverables, and success metrics
• Coordinate logistics for programs, events, peer groups, and educational initiatives
• Monitor project progress and provide regular updates to leadership and stakeholders
• Identify risks or challenges and recommend solutions to keep projects on track

Research & Program Development

• Research best practices, emerging trends, and member needs related to family business
• Support the development of new programs, services, or delivery models
• Collect and analyze feedback and performance data to inform program improvements
• Prepare briefing materials, reports, and presentations for internal and external audiences

Strategic Plan

• Implement strategic plan
• Track KPIs and report outcomes to supervisor and PFBA Advisory Board

Budget & Financials

• Track outcomes and prepare required progress or final reports

Stakeholder & Partner Coordination

• Collaborate with PFBA staff, board members, facilitators, and professional advisors
• Work with external partners, sponsors, and community organizations on joint initiatives
• Provide clear communication and support to ensure strong engagement and alignment

Organizational Support

• Support strategic initiatives and operational improvements across the organization
• Assist with documentation, reporting, and continuous improvement efforts
• Perform other duties as assigned to support PFBA’s mission and growth

Reports to the Executive Director. May provide coordination or work direction to speakers, facilitators, or project teams.

Qualifications

Required Knowledge & Skills

• Strong project management, planning, and organizational skills
• Ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills
• Ability to analyze information and translate insights into action
• Experience preparing reports, presentations, or program documentation
• Proficiency with Microsoft Office and/or project management tools

Preferred Experience

• Experience in nonprofit organizations, associations, or membership-based organizations
• Familiarity with family business, professional services, or small business ecosystems
• Experience working with external partners
• Experience with Hub Spot CRM project management functions

Personal Attributes

• Collaborative and relationship-oriented
• Detail-oriented with a big-picture mindset
• Professional, tactful, and adaptable
• Mission-driven and committed to supporting family businesses

Job Details

• Occasional travel

Posting Date 07/29/2026 Closing Date Open Until Filled Yes First Consideration Date 08/05/2026 Advertised Salary Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours 8-5 Typical Hours Worked Per Week Appointment Type Regular Scope of Search Internal If internal, define scope of search Beacom School of Business This position requires Travel, Overnight stays, Weekends/Holidays, Valid Drivers License If other, please indicate Department Description and Cultural Expectations

Equal Employment Opportunity Statement

USD is committed to fostering a dynamic and welcoming working and learning environment for all. USD provides equal employment opportunities to all employees and applicants for employment without regard to ideological, political, or sectarian opinions or perspectives; or race, color, creed, religion, sex, ancestry, disability, national origin or any other factor protected by applicable federal, state, or local laws. USD is committed to the principles of free expression and encourages the timely and rational discussion of topics in an environment that is intellectually and ideologically diverse.