Program Manager

LAUKOA; New London, Northern (CT, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid vacation and sick leave

Employer-paid life and AD&D insurance

Employee Assistance Program

Flexible work environment

Job summary

LAUKOA is seeking a Program Manager for the National Coast Guard Museum in New London, Connecticut. The on-site leader will be the single point of accountability for contract performance and will direct contractor workforce execution, staffing, reporting, and contract administration while preserving the Government’s authority over policy, safety, and program content.

The role includes leading daily operations such as visitor services, volunteer coordination, education support, IT/AV support,

Qualifications

• Bachelor degree in museum studies, art history, business administration, public administration, or a related field.
• Seven+ years of progressively responsible leadership in a museum, cultural institution, public attraction, or nonprofit environment, including at least three years managing personnel and budgets.
• Demonstrated program-management, workforce-supervision, quality-control, and contract-administration capability.
• Experience working across museum operations, including visitor services, exhibit/collections support, facilities coordination, and public programs.

Responsibilities

• Lead the Contractor’s on-site leadership and single point of accountability for contract performance at the National Coast Guard Museum.
• Direct Contractor workforce execution, staffing, reporting, quality control, and contract administration.
• Serve as liaison to the CO and COR for contract performance, status, risks, invoicing support, staffing, and quality records.
• Implement Contractor procedures and performance controls that support Government-approved museum policies and the QASP.

Skills

Leadership

Program management

Personnel management

Budget management

Contract administration

Cross-functional collaboration

Education

Bachelor's degree in museum studies or related field

Job description

LAUKOA brings together a diverse portfolio of companies delivering mission-critical services to the Department of Defense, federal agencies, and commercial organizations. From environmental stewardship and infrastructure support to technology, operations, maintenance, and construction services, we help clients accomplish their goals through expertise, innovation, and trusted partnerships. Rooted in Native Hawaiian values, we are committed to delivering results that strengthen organizations, communities, and future generations.

Whether you’re building critical infrastructure in Greenland, supporting federal health programs in Florida, or protecting ecosystems in the Pacific, LAUKOA brings together people who care about what they do.

Current job opportunities withLAUKOA are posted here as they become available. Check back often for new positions!

Program Manager

Openings: 1 full-time position | Location: New London, Connecticut (on-site) | Status: Key Personnel

Position Summary

The Program Manager is the Contractor’s senior on-site leader and single point of accountability for contract performance at the National Coast Guard Museum. The role directs Contractor workforce execution, quality control, staffing, reporting, and contract administration while preserving the Government’s authority over policy, collections, public access, safety, and program content.

Lead daily Contractor-provided administration, visitor services, volunteer coordination, education support, IT/AV support, exhibit-maintenance support, and event support.

Supervise Contractor personnel; manage hiring, onboarding, schedules, performance, retention, training, and corrective-action processes.

Serve as the Contractor’s liaison to the CO and COR for contract performance, status, risks, invoicing support, staffing, and quality records.

Implement Contractor procedures and performance controls that support Government-approved museum policies and the QASP.

Manage Contractor labor expenditures, invoice support, staffing costs, and performance records; do not obligate Government funds, approve Government payments, or direct Government employees.

Coordinate incident, continuity, and risk-response communications through approved channels and maintain required records.

Minimum Qualifications

Bachelor degree in museum studies, art history, business administration, public administration, or a related field.

Seven or more years of progressively responsible leadership in a museum, cultural institution, public attraction, or nonprofit environment, including at least three years managing personnel and budgets.

Demonstrated program-management, workforce-supervision, quality-control, and contract-administration capability.

Experience working across museum operations, including visitor services, exhibit/collections support, facilities coordination, and public programs.

Preferred Qualifications

Museum-director, Coast Guard, maritime-history, Federal, or comparable mission-driven cultural-institution experience.

Crisis/risk management, strategic planning, KPI development, and digital visitor-engagement or collection-management implementation.

LAUKOA is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

LAUKOA offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

Benefits

• medical, dental, and vision insurance
• a 401(k) program with employer match
• paid vacation and sick leave
• employer-paid basic life and AD&D insurance
• an Employee Assistance Program
• a flexible work environment
• critical illness coverage
• accident insurance
• identity theft coverage
• pet insurance, and more

LAUKOA gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.