Program Manager

Maximus; Mobile (AL); Remote; USD 55,000 - 90,000; Full time

Job summary

Maximus seeks a Program Manager for its West Virginia Enrollment Broker Services team in a remote setting. This role involves managing program activities, overseeing financial performance, and ensuring compliance with regulations. Ideal candidates will have a strong background in Medicaid programs and client management, along with the ability to travel for client needs.

Benefits

Competitive Compensation

Comprehensive Insurance Coverage

401K Retirement Savings plan

Paid Time Off Package

Wellness Support through EAP

Tuition Reimbursement

Professional Development Opportunities

Qualifications

• 5-7 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• Healthcare, Managed Care, Medicaid, or Government experience preferred.

Responsibilities

• Oversee and manage the Project's financial performance.
• Ensure compliance with all Service Level Agreements and key performance indicators.
• Facilitate communication on project status and resolve issues.

Skills

Operations Management

Client Management

Financial Analysis

Education

Bachelor's degree in related field

Job description

Maximus is currently hiring for a Program Manager to support our West Virginia Enrollment Broker Services team. This is a remote opportunity. The Program Manager must serve as the key accountable lead and the primary point of contract for the State client and all program activities. The candidate will work with Medicaid and Chip programs. Manage compliance with all operational requirements of the contract as well as corporate policies.

Why Join Maximus?

- Competitive Compensation - Quarterly bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Job Description

Essential Duties and Responsibilities:

- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.
- Responsible for management and oversight of project business units, staff, and resources, ensures compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs) and timeliness of contractually required reports and deliverables.
- Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Analyze daily, weekly, and monthly reports for performance measurement, quality, and efficiencies.
- Identify potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly.
- Facilitate communication on project status, to include applicable corrective and preventive actions to leadership.
- Ensure project budget and related financial schedules meet corporate requirements.
- Assist with issues and risk management and participate in mitigation and contingency actions to address the risks.

- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- Strong operations and client management skills required.
- Healthcare, Managed Care, Medicaid, or Government experience is preferred.
- Call center experience a plus.
- Must be willing and able to travel based on client needs to West Virginia.
- Minimum of three (3) years of experience with Managed Enrollment and Medicaid programs required.
- Minimum of three (3) years of experience Managed projects of similar size and scope (which includes small call center and outreach teams that provide choice counseling to approximately 400K total Medicaid and CHIP beneficiaries) required.
- Experience supporting the West Virginia Enrollment Broker Services preferred.

Home Office Requirements:

- Remote workers supporting contact center operations must have access to the internet via their internet service provider by purchasing or maintain a service that provides a minimum internet speed download requirement of 25 Mbps for a single user, download of 50 Mbps for shared internet connectivity, and 5 Mbps upload speed required; 10 Mbps preferred. (you can test this by going to www.speedtest.net).

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$55,100.00

Maximum Salary

$90,000.00

• Compensation $55,100-$90,000 per year

Government Administration

• About Us

  As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs.

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