Program Manager

Career Team Enterprises; Landover (MD); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401k with generous employer match

Medical, dental, and vision insurance;

HSA on qualifying plans

Disability insurance

Supplemental insurance

Paid holidays and accrued PTO

Job summary

Career Team is seeking a Program Director to lead and supervise staff, oversee administration and programs, and guide the strategic plan. This on-site role requires expertise in WIOA Title 1 programs and a track record of compliant, high-performance leadership across workforce initiatives.

The candidate will manage budgets, drive performance metrics, and collaborate with a Corporate Management Team to ensure quality and integrity of Workforce functions.

Qualifications

• Bachelor's degree or equivalent; Masters or MBA preferred.
• 3-5 years of operational leadership and management experience with knowledge of WIOA contracts/programs preferred.
• Strong emotional intelligence and ability to lead a team with different working styles.
• Ability to thrive in a fast-paced environment while maintaining confidentiality and professionalism.

Responsibilities

• Oversee staff and supervise operations, programs, and strategic plan.
• Ensure compliance with WIOA Title 1 contracts and programs.
• Manage budgets, expenditures, and performance metrics; coach frontline staff.
• Coordinate policies and procedures for continuous improvement and customer satisfaction.

Skills

Staff leadership

WIOA contracts knowledge

Budget management

Team coaching

Deadline-driven

Education

Bachelor's degree or equivalent

Masters or MBA preferred

Job description

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is looking to hire a Program Director who will be responsible for managing and supervising staff, and overseeing the administration, programs, and strategic plan. The Program Director will oversee all aspects of the Workforce Innovation and Opportunity Act (WIOA) Title 1, Adult, Dislocated Worker, and Youth including plans, implements, administers, and evaluates projects and activities necessary to ensure programmatic performance and compliance standards are met. In this role, the incumbent will practice working knowledge in Workforce Development protocols, which include a basic understanding of the field, core programs, and business plans. As a leader and member of the Corporate Management Team the Executive Director is accountable for ensuring quality and integrity across Workforce functions.

The Program Director is an integral part of our team and will assist us with our mission of accelerating the human condition! This is an on-site role.

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• supplemental insurance;
• paid holidays and paid time off, offered on an accrual basis.
• Ensure compliance with contract requirements, including the adherence to policies and procedures and program monitoring;
• Focus on budget management by remaining cognizant of expenditure rates and ensuring everything is on track without disallowed costs, driving metrics and performance, providing support and coaching to front line staff and creating service delivery plans for projects;
• Coordinate the planning and implementation of policies and procedures for continuous improvement and customer satisfaction;
• Assist with recruiting and maintaining the best workforce development talent;
• Develop and implement strategies to incorporate a focus on performance objectives in the daily operations of organizational staff;
• Responsible for the planning and implementation of policies and procedures and a quality management model for continuous improvement and customer satisfaction
• Accurate and thorough completion of required documentation and reports;
• Serve as the primary local contact and contract liaison for the funding source;
• Lead a team of high functioning employees to execute the program initiatives while supporting employee growth;
• Conduct regular coaching sessions and annual performance evaluations of the team;
• Approach each day and task with a ZAG mindset;
• Other duties and projects as needed.

To Qualify For This Role, The Ideal Qualifications Include:

• A Bachelor's degree or an equivalent combination of education and experience; Masters or MBA Preferred;
• 3-5 years of operational leadership and management experience with knowledge of WIOA contracts/programs preferred;
• Strong emotional intelligence and ability to lead a team with different working styles.
• The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high-level of confidentiality;
• Knowledge about the local region and relevant partners (preferred)
• Experience in planning and organizing work standards, processes, and references;
• Sharp attention to detail with strong organizational, analytical, research and critical thinking skills’;
• The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism;
• The ability to maintain confidentiality at all times, handle personnel matters