Program Management Lead Analyst

Citi; New York (NY); Sur place; USD 19 000 - 38 000; Plein temps

Résumé du poste

Citi in Mumbai seeks a Program Management Lead Analyst to guide strategic marketing initiatives with cross-functional teams. You will oversee campaigns, apply analytics to decision-making, and ensure budget accuracy while safeguarding Citi’s reputation.

Ideal candidates have 6–10 years in marketing within financial services, strong project management, and excellent communication. Bachelor’s degree required; Master’s preferred. This is an on-site role focusing on scalable program delivery.

Qualifications

• 6-10 years of experience in Marketing and retail bank/financial services industry.
• Attention to detail with advanced project management and problem-solving skills.
• Strong communication, organizational, and analytical abilities.

Responsabilités

• Partner with internal teams to design and execute marketing campaigns that meet business goals.
• Implement test strategies, schedule campaigns, perform BAU auditing, and identify issues.
• Collaborate with partners to drive acquisitions and customer engagement.
• Make decisions and recommendations based on analytics.
• Identify and manage issues to resolution.
• Assist with monthly budget reconciliation and marketing invoices.
• Obtain approvals for campaigns and manage related risk and compliance.

Connaissances

Marketing

Project management

Analytics

Communication

Budgeting

Risk management

Formation

Bachelor's degree

Master's degree preferred

Description du poste

Program Management Lead Analyst

Job Req Id:

261002494

Location(s):

Mumbai, Maharashtra, India

Job Type:

On-Site/Resident

Posted:

Oct. 22, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Program Management Ld Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Partners with internal teams to ensure marketing campaigns are designed and executed flawlessly to meet business goals. Engaged in implementing test strategies, developing campaign schedules, business as usual (BAU) auditing, and applying critical thinking to identify and mitigate potential issues. Assesses for impacts and potential need for additional testing to ensure overall channel integrity.
• Collaborate with business partners to execute campaigns/initiatives that drive acquisitions growth and greater customer engagement.
• Make decisions and recommendations based on analytics.
• Identify and manage issues to resolution.
• Assist with monthly budget reconciliation and marketing invoice processing to ensure proper vendor execution.
• Manage internal legal and creative reviews and approvals for marketing campaigns.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in Marketing and retail bank/financial services industry experience.
• Requires attention to detail, advanced project management skills, good communication and problem-solving skills.
• Demonstrated organizational skills and ability to manage multiple tasks/projects at once.
• Creative problem solving and sense of ownership.
• Solid communication, presentation and project management skills.
• Ability to work well under tight deadlines in a fast-paced and team-oriented environment.

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Marketing

Job Family:

Marketing Program Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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