Director, Head of Platforms & Data Services, Services

Citi; New York (NY); Sur place; USD 250 000 - 420 000; Plein temps

Résumé du poste

Citi is seeking a Director, Head of Platforms & Data Services, Services in New York. This senior role leads Product Management, directing strategy, roadmaps, and program launches while coordinating product lifecycles across the organization to expand markets and market share.

You will guide pricing, positioning, and go-to-market strategies, manage budgets, and ensure compliance and risk controls as part of Citi's broader platform strategy.

Qualifications

• 15+ years of relevant experience.
• 8-10+ years of managerial experience.
• Experience managing in a global and matrixed environment with cross functional reports.
• Working knowledge of systems, theories, and practices relevant to a function.
• Industry knowledge of products/services.

Responsabilités

• Lead strategic product roadmaps, product development, program launches, and marketing to maximize product value.
• Survey and analyze competitive landscapes to identify trends, threats, and opportunities for product managers.
• Oversee day-to-day product marketing for core products including delivery, client experience, and client communications.
• Drive client value propositions, positioning, pricing, and channel strategies to become Citi's preferred partner.
• Coordinate and align plans across units; influence strategic decisions affecting regions or functions.

Connaissances

Product Management

Leadership

Strategic planning

Cross-functional teamwork

Risk & compliance awareness

Formation

Bachelor's degree or equivalent

Master's degree preferred

Description du poste

Director, Head of Platforms & Data Services, Services

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Product Management Senior Group Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

In this role, you’re expected to:

• Manage a team of professional to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations
• Lead strategic product roadmaps, product development, program launches, and program marketing to gain maximum benefit from each product, as well as survey and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers
• Manage day-to-day product marketing for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Drive client valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
• Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field as well as drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
• Manage acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Define and launch new products, features, and capabilities including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 15+ years of relevant experience
• 8-10+ years of managerial experience
• Experience managing in a global and matrixed environment including managing cross functional areas with direct and indirect reports (e.g. risk, finance, decision management, marketing, operations)
• Working knowledge of the different systems, theories, and practices relevant to a function as well as practical experience of multiple business cycles
• In-depth knowledge of industry and competitor products/services

Education:

• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Job Family Group:

Product Management and Development

Job Family:

Product Management

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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