Program Lead - Veteran Reintegration & Housing

Endeavors; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

Endeavors in Las Vegas, NV seeks a Program Manager to lead the Homeless Veteran Reintegration program, train staff, ensure trauma-informed service delivery, and maintain quality and compliance. You will supervise case managers and the outreach team, manage budgets, track performance, and report to the Program Director to meet contract requirements.

This role demands strong leadership, organizational skills, and a commitment to serving veterans with dignity and respect, while coordinating with

Qualifications

• Bachelor’s degree or 3+ years supervisory experience may substitute the degree.
• 3+ years in a social service agency with customer-service focus.
• 2+ years management experience; budget and housing experience a plus.
• Driver’s license with clean record; ability to travel as required.
• LPC, LCDC, or LMSW preferred.

Responsibilities

• Trains, supports, and coaches staff using a trauma-informed approach.
• Acts as check and balance for compliant programming including budget and QA.
• Monitors quality and tracks program performance and deliverables.
• Works with outside agencies to establish partnerships and collaborations.
• Meets regularly with staff to triage caseloads and address issues.
• Provides QA and regulatory compliance to client files.
• Manages office/staff coordination, client flow, complaints, and crisis management.
• Supervises Case Managers/Employment Specialists and others; guides program staff.
• Provides ongoing program evaluation, data tracking and reporting to Director.
• Identifies emergency crisis services and coordinates related support.
• Assists with administrative duties: interviewing, hiring decisions, performance monitoring.
• Reviews and updates program policies and procedures; monitors grants and data reporting.
• Maintains systems for financial tracking, recons, and funder reporting.

Skills

Trauma-informed supervision

Staff training and coaching

Budget management

Quality assurance

Partnership development

Education

Bachelor’s degree in business administration, social work, public administration, psychology or related field

Tools

MS Office

Job description

Endeavors in Las Vegas, NV seeks a Program Manager to lead the Homeless Veteran Reintegration program, train staff, ensure trauma-informed service delivery, and maintain quality and compliance. You will supervise case managers and the outreach team, manage budgets, track performance, and report to the Program Director to meet contract requirements.

This role demands strong leadership, organizational skills, and a commitment to serving veterans with dignity and respect, while coordinating with