Program Lead Medical Assistant & Site Trainer

Santa Rosa Community Health; Santa Rosa (CA); On-site; USD 41,000 - 50,000; Full time

Job summary

Santa Rosa Community Health is seeking a Medical Assistant Program Specialist to support daily patient flow and lead program-specific workflows at a small site in Santa Rosa, CA. The role trains staff, checks competencies, and may function as a Health Educator depending on program needs.

With MA certification, CPR, and immunization administration capabilities, you will help supervise tasks, support the Operations Manager, and drive quality in patient care with HIPAA-compliant practices.

Qualifications

• High school diploma or GED required; MA certification preferred.
• Certified Medical Assistant with CPR certification is required.
• Phlebotomy training preferred; valid California Driver's license.

Responsibilities

• Perform all duties of MA I and MA II.
• Front office duties and patient coordination.
• Train and coach staff; orient new team members.
• Oversee daily tasks: sharps disposal, stock, equipment and meds.
• Ensure proper documentation for billing and HIPAA compliance.
• Participate in quality improvement and safety initiatives.

Skills

Bilingual English-Spanish

MS Office

Communication skills

Teamwork

Education

High school diploma or GED

Certified Medical Assistant program

CPR certification

Phlebotomy training preferred

Valid CA driver's license

Tools

Microsoft Office

Job description

Santa Rosa Community Health is seeking a Medical Assistant Program Specialist to support daily patient flow and lead program-specific workflows at a small site in Santa Rosa, CA. The role trains staff, checks competencies, and may function as a Health Educator depending on program needs.

With MA certification, CPR, and immunization administration capabilities, you will help supervise tasks, support the Operations Manager, and drive quality in patient care with HIPAA-compliant practices.