Medical Assistant Preceptor

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC; Sacramento (CA); On-site; USD 80,231,000 - 85,962,000; Full time

Job summary

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC. seeks a Medical Assistant Preceptor/Trainer to lead onboarding, training, and competency verification for Medical Assistants.

You will ensure MA staff meet AAAHC standards, HIPAA, OSHA, and infection-control regulations while operating at top of scope to improve patient-centered care. You will collaborate with clinic leadership, QI teams, and compliance staff to implement best practices, training materials, and workflow improvements.

Qualifications

• Graduate of an accredited Medical Assistant program.
• At least three years as a Medical Assistant in an outpatient or community health setting.
• At least 2 years in a leadership, training, or supervisory role focused on MA competency development.
• Current BLS/CPR certification.

Responsibilities

• Train all Medical Assistants (MAs) and assigned staff.
• Serve as an EHR specialist for training support staff.
• Develop and maintain a standardized MA onboarding program.
• Ensure AAAHC accreditation compliance via competency assessments and audits.
• Monitor MA vaccine administration, EHR workflows, and patient safety.
• Act as subject matter expert on MA workflows, compliance, and regulatory standards.
• Collaborate with clinic leadership to enhance operations and staff performance.
• Provide coaching and guidance to MAs.
• Train staff in customer service expectations and de-escalation skills.
• Conduct skills verification and ongoing competency assessments.
• Ensure staff documentation and training records meet regulatory requirements.
• Support AAAHC readiness and regulatory audits.

Skills

Training staff

EHR training

Leadership

Coaching

Regulatory compliance

Education

MA program graduate

Tools

NextGen EMR

Job description

Job Details: Job Location: 2020 J Street - Sacramento, CA 95811, Position Type: Full Time, Salary Range: $28.00 - $30.00 Hourly, Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $28.00-$30.00/HR.

The Medical Assistant Preceptor reports to the Medical Clinic Manager and is responsible for facilitating a comprehensive onboarding, training, and competency verification program for Medical Assistants (MAs). This role ensures that all MAs meet AAAHC accreditation standards, comply with OSHA, HIPAA, and infection control regulations, and operate at the top of their scope to enhance patient-centered care.

The Medical Assistant Trainer works closely with clinic leadership, Quality Improvement (QI) teams, and regulatory compliance staff to implement best practices, workflow efficiencies, and competency-based assessments to support organizational goals.

Essential Functions

• Train all Medical Assistants (MAs) and assigned staff.
• Serves as an EHR specialist for training support staff.
• Develops, implements, and maintains a standardized MA onboarding program, ensuring all MAs are proficient in clinical procedures, operational tasks, compliance, and patient interactions.
• Ensures AAAHC accreditation compliance by conducting regular competency assessments, workflow audits, and training evaluations.
• Monitors and verifies that all MAs are competent in vaccine administration, EHR workflows and documentation, patient safety, referrals, and adherence to scope of practice requirements as defined by regulatory bodies (e.g., VFC, VFA, NextGen, OSIS, OSHA, AAAHC).
• Serves as the subject matter expert on MA workflows, compliance, and regulatory standards.
• Works collaboratively with clinic supervisors, managers, directors, and other members of Operations Leadership to enhance daily operations and staff performance.
• Provides coaching and guidance to MAs.
• Trains staff in customer service expectations and de-escalation skills.
• Conducts skills verification assessments during onboarding and throughout employment to ensure competency.
• Trains MAs in EHR documentation (NextGen), clinical workflows, vaccine storage and administration (VFC/VFA compliance), and OSHA standards.
• Provides in-depth instruction on infection control, universal precautions, and HIPAA compliance.
• Develop training materials, job aids, and workflow guides for MA staff.
• Monitors staff training completion, documentation accuracy, and skill progression.
• Conducts monthly skills audits, performance assessments, and chart reviews to verify competency.
• Maintains accurate records of all training activities and certifications to ensure compliance with AAAHC and other relevant regulatory requirements.
• Supports mock surveys, AAAHC accreditation readiness, and regulatory audits by ensuring MAs are properly trained, and documentation is in compliance.
• Collaborates with QI and compliance teams to implement process improvements.
• Ensure staff skills checklists are up to date and track ongoing competency levels.
• Complies with all state and federal laws and regulations pertaining to the position, including HIPAA, sexual harassment prevention, scope of practice, OSHA, and SCAR reporting.
• Works with clinic managers and supervisors to align training initiatives with clinic operations.
• Assists in workflow problem-solving, patient flow optimization, and reducing wait times.
• Supports the integration of new MAs into clinical teams, ensuring smooth transitions and readiness.
• Assists with coordinating and implementing new policies and workflows in collaboration with QI teams.
• Prepares training reports and competency documentation for leadership review.
• Assists in AAAHC survey preparation and ongoing accreditation of compliance efforts.
• Participates in interdepartmental meetings to align MA training with organizational objectives.
• Participate in internal quality improvement teams and work proactively with team members to drive quality improvement initiatives in accordance with the organization’s mission, strategic goals, federal and state regulations, and accreditation standards.
• Demonstrates cooperative and professional behavior with supervisors, subordinates, colleagues, clients, and the community at all times.
• In the absence of clinic management, serves as the operational lead for the clinic and addresses urgent issues as they arise.
• Performs other duties as assigned.

Minimum Qualifications

• Graduate of an accredited Medical Assistant program.
• At least three years as a Medical Assistant in an outpatient or community health setting.
• At least 2 years in a leadership, training, or supervisory role focused on MA competency development.
• Experience in developing and leading MA training programs, competency verification, and quality improvement initiatives.
• Current BLS/CPR certification.

Preferred Qualifications

• Knowledge of AAAHC accreditation, FQHC workflows, and clinical compliance standards.
• Experience with NextGen EMR system.
• Bilingual (Spanish, Russian, Hmong, or other language).
• Strong leadership, mentoring, and problem-solving skills.
• CMA (AAMA), RMA (AMT), or NCMA (NCCT) certification preferred.

Work Environment

• Works across multiple SNAHC sites (Midtown, Florin, and GUHS), requiring local travel.
• Involves both clinical and administrative responsibilities.
• Requires standing for extended periods, lifting up to 50 lbs., and assisting with patient care procedures.

Please Note: This position may be grant funded. Continued employment is contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle. Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.’s employment for a specific period of time. Grant funding does not affect the Sacramento Native American Health Center, Inc.’s status as an 'at will' employer.