Program Lead, Economic Mobility (Boston HQ)

WinnCompanies; Boston (MA); On-site; USD 75,000 - 85,000; Full time

Job summary

WinnCompanies’ Connected Communities is seeking a Program Lead, Economic Mobility to manage daily operations and contribute to the strategic growth of our economic mobility programs, with a focus on HUD Family Self-Sufficiency (FSS). Hybrid work: in-office 9–5, M–F, with remote Fridays, preferably Boston, MA.

The role requires a Bachelor’s degree and 3–5 years of relevant experience, plus travel 1–2 times per month.

Qualifications

• Bachelor's degree required; Master’s preferred.
• 3–5 years relevant work experience required.
• Ability to travel 1–2 times per month across the portfolio.
• Proven data manipulation and reporting skills.

Responsibilities

• Oversee daily operations of FSS and other programs.
• Identify and troubleshoot program operational issues.
• Develop and implement process improvements.
• Build strong relationships with site teams, owners, and service providers.
• Maintain knowledge of programs, sites, and regulatory requirements.
• Collect, sanitize, store, and load program data; generate reports.
• Analyze data for insights and program evaluation.
• Research resources and best practices for FSS and mobility programs.
• Contribute to policy and procedural development.

Skills

Data manipulation

Written communication

Stakeholder engagement

Project management

Travel readiness

Education

Bachelor's degree

Master's degree

Job description

About the opportunity

Connected Communities is WinnCompanies’ 501(c)3 non-profit affiliate dedicated to the creation and growth of community-based programs, services and public policies that support measurable social outcomes for affordable housing communities across the country. Its Economic Mobility department creates and manages programs centered on residents’ economic stability and mobility.
We are seeking an Program Lead, Economic Mobility to manage daily operations and contribute to the strategic expansion of our economic mobility programs, with a majority focus on the HUD Family Self-Sufficiency (FSS) Program. Preference for ability to commute to Boston, MA, but open to strong candidates in other locations where WinnCompanies operates.
The salary range for this position is $75,000.00-$85,000.00 annually dependent on experience. Please note that the selected candidate will adhere to the following hybrid work model: Monday through Friday from 9:00AM to 5:00PM in office and Friday's remote.

Responsibilities

• Take responsibility for daily operations of FSS and other economic mobility programs.
• Identify and troubleshoot issues that arise outside the confines of standard processes.
• Identify and act on opportunities for operational improvement.
• Build strong working relationships with partners (including site teams, owner clients and service providers) to collaboratively achieve positive economic mobility outcomes for residents. (Travel to program sites is required up to an estimated 1-2x/month)
• Maintain a strong knowledge of economic mobility programs, sites, and regulatory requirements.
• Collect, sanitize, store, and load program data.
• Generate and distribute regular and ad hoc reports.
• Analyze data for insights and program evaluation.
• Conduct research into resources, industry best practices, and other topics relevant to FSS and economic mobility programs.
• Ideate promising economic mobility programs and strategies.
• Formulate policy and procedures in alignment with the strategic direction and goals of Connected Communities and the Economic Mobility department.
• Other duties as assigned.

Requirements

• Bachelor's degree.
• 3-5 years relevant work experience.
• Less than 1 year supervisory/management experience.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to travel 1-2 times per month throughout the portfolio.
• Skill in manipulating data (e.g. culling outliers out of a dataset).
• Ability to convey complex information clearly, particularly in writing.
• Ability to organize work and manage projects that involve external contributors (e.g. contracted vendors).
• Ability to build trust and engage stakeholders.

Preferred Qualifications

• Master's degree.
• Knowledge of fundamental statistical concepts (e.g. reversion to the mean).
• Knowledge of major issues in economic mobility and poverty alleviation (e.g. racial wealth gaps).
• Skill in upper-intermediate MS Excel functionality (e.g. FILTER, DATEDIF).